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Joanna Lopianowski-Roberts knew a book on creating a cross-stitch version of Michelangelo's Sistine Chapel ceiling would never make the best-seller list. But after spending 700 hours designing the patterns, she wanted to create a book so others could follow her lead, stitch by painstaking stitch. She didn't want to spend a lot of money, so she self-published her book through Lulu, a producer of print-on-demand books in Morrisville that doesn't charge authors an up-front fee.
"I've sold just over 100 books, which blows my mind," said Lopianowski-Roberts, an information technology consultant in Junction, Texas, who finds cross-stitching relaxing.
Authors like Lopianowski-Roberts don't do it for the money. But it's a business for Lulu -- and one that's growing fast.
So how does Lulu make a profit?
It doesn't charge any upfront fees, but when an author sells a copy of a book, Lulu charges a printing fee. Authors can get a 200-page paperback book printed for $8.50 each.
Authors then set their own royalty fees, and Lulu adds a 25 percent commission. So if the author sets a $4 royalty fee per book, Lulu adds another $1 in commission. The 200-page paperback that cost $8.50 to print is sold for $13.50. The author makes $4 and Lulu makes $1 in commission -- plus a profit on the printing.
By contrast, the going-rate for author's royalties on books published by mass market publishers is $1 on a book that retails for $20, said Jerrold Jenkins, owner of Independent Publisher Online, an industry trade publication.
The resume of Bob Young, Lulu's founder and CEO, reeks of been-there, done-that.
In 1993 he founded Red Hat, the Linux software company that became one of the Triangle's greatest success stories. He was CEO during its early years, including the day in 1999 when it went public and its stock soared 272 percent.
He stepped down from the CEO job later that year but remained chairman until April 2002. Today, he has no formal ties to the Raleigh-based company, although he remains a major shareholder -- and a multimillionaire.
Young believes Lulu can become a much bigger company than it is today, but he's not making bold predictions. That would be out of character for someone who subscribes to the only-the-paranoid-survive philosophy of management.
Young originally envisioned that Lulu would mostly produce e-books that people could download to their computers. But e-books account for just 10 percent of Lulu's sales today.
"We didn't realize that dead trees are as big an opportunity as they are," Young deadpanned.
Young, 52, revels in his lack of foresight. "That's the fun part of Lulu. That was the fun part of Red Hat," he said. "I'm not nearly as smart as my customers are."
Lulu has been churning out an average of 167,000 books per month so far this year -- compared with 122,000 in its best month last year. Revenue last month totaled about $1 million, up from $300,000 in May 2005.
The company, which has 45,000 titles available for sale on its Web site, has been profitable since last fall.
Lulu created a new category of book company when it started in 2002. It's not a mass market publisher like Random House, nor is it a "vanity press" that charges an up-front fee -- a minimum of several hundred dollars, if not much more -- to produce an author's book. Those fees typically cover services such as editing and sales promotion.
Lulu doesn't offer any of those services. And it doesn't receive a penny until a book is sold.
"We make money when you, the author, make money -- and not before," said Bob Young, Lulu's chief executive and founder.
As is often the case when a new approach gains traction in the market, Lulu's business model is attracting competition.
Blurb, a new books-on-demand company based in San Francisco, has raised $2 million in venture capital to date and is in the process of raising more. Like Lulu, it doesn't charge authors up-front fees.
Blurb provides free software that lets people design their own books. It's initially targeting people who don't see themselves as "authors" but have stuff -- recipes, photographs, an art portfolio -- that lend themselves to a book format.
Eileen Gittins, Blurb's founder and CEO, said the market is big enough for both companies.
"This is about expanding the pie," she said. "There is plenty of headroom in this market."
Young, for his part, says his focus is customers, not competitors. He is looking at ways to exploit new markets, including bloggers interested in converting their material into books and businesses seeking inexpensive ways to produce training manuals and other materials.
One market that Lulu might have exploited, said Young, has been usurped by the world's largest online bookseller. Amazon.com's BookSurge unit, which produces on-demand books, fulfills orders for publishers' out-of-print books.
Lulu, which has 60 employees, doesn't just print the books as they're ordered, one at a time. It also runs an online bookstore (www.lulu.com) to give authors a retail outlet for their books. It's up to the authors themselves to try to get their books in bricks-and-mortar stores.
Producing a book on Lulu is cheap enough that Hillsborough resident Cameron Kelly, 27, used a book he wrote to propose to his girlfriend, Angie Kreimer. The title: "50 Reasons Why You Should Marry Me ... And 51 Reasons Why I Should Marry You."
"I thought of it as a creative way to stand out and really show her how I felt about her," Kelly said. (She said yes.)
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