News & Observer | newsobserver.com | Fidelity deal may launch Triangle into new orbit

Published: Aug 03, 2006 12:00 AM
Modified: Aug 03, 2006 02:18 AM

Fidelity deal may launch Triangle into new orbit

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THE DEAL

What Fidelity will do: Build a campus on 268 acres in Research Triangle Park and create 2,000 jobs with an average annual wage of at least $58,400. Construction begins next year; hiring happens over three years.

What Fidelity gets: As much as $69 million in tax relief and grants.

The incentives:

$54.6 million Job Development Investment Grant

$4.6 million for training

$3.88 million sales tax refund on building materials

$2 million from the governor's One North Carolina fund

$4 million in tax breaks and infrastructure assistance from Wake County

FIDELITY AT A GLANCE

Headquarters: Boston

What it does: Provides investment management, retirement planning, discount brokerage, and human resources and benefits outsourcing services for individuals, institutions and financial advisers.

Assets under management: $1.3 trillion

Customers: 22 million

Mutual funds: 390

Founded: 1946 by Edward C. Johnson 2nd

Ownership: Privately held. Employees own 51 percent of the company, and the Johnson family owns 49 percent.

Worldwide work force: 38,600

Triangle employees: 1,000

Triangle history: Fidelity came to the area in 2002 when it took over IBM's human resources operation. It doubled in size as it added clients and started an investor center in Durham last year.

Benefits: In addition to health insurance and retirement benefits, Fidelity offers its employees concierge services, a 20 percent reimbursement on personal computer purchases, group auto and homeowners insurance, adoption assistance, discounts from hundreds of online retailers and tuition reimbursement.

HOW A DEAL WAS MADE

Recruiting the Fidelity expansion to the Triangle took about 15 months of courtship by the N.C. Department of Commerce and other leaders.

* In early 2005, state economic developer Vivian Powell met with Fidelity to learn more about its business and its plans in the area. She and Commerce Secretary Jim Fain later met with several Fidelity executives to pitch North Carolina.

* In July 2005, state officials invited Fidelity executives to a luncheon in New York City for investment banking and financial services firms. Four people from Fidelity attended the meeting, co-hosted by John Mack, CEO and chairman of Morgan Stanley and an N.C. native, and Erskine Bowles, a former Wall Street investment banker who was soon to be president of the UNC system.

They also heard a testimonial about doing business in North Carolina from Eileen Murray of Credit Suisse, which has about 350 workers in Research Triangle Park.

* In late November, N.C. recruiters learned Fidelity was considering a major expansion when they visited Boston. Fain, Powell, Assistant Commerce Secretary Tony Copeland and economic developer Susan Fleetwood visited Fidelity's headquarters in Boston and a regional center in Rhode Island during the trip.

* In January, about 10 senior Fidelity executives visited the Triangle. They met with RTP and community college representatives, as well as the business school deans at N.C. State University and UNC-Chapel Hill.

* In April, Fidelity Chairman Edward C. Johnson 3rd checked the proposed site in RTP, met with local leaders and visited Fidelity employees. In the months after the visit, Fidelity made its decision.

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Fidelity Investments confirmed Wednesday that it will create 2,000 local jobs in three years, in one of the state's biggest economic deals in recent history.

And that might be the least of it.

The ripple effect of winning such a large expansion of one of the world's largest financial companies could reshape the Triangle.

Boosters say there is no better marketing for the region than when a global company picks it from among other options around the world. Fidelity's decision, they say, can pull more employers and more people from out of state.

The company's growth here also will spark housing construction and bring a new level of economic activity to area stores and businesses. There is a flip side, said Michael Walden, an N.C. State University economist. Traffic could worsen, schools get more crowded and services suffer strain.

Whatever the effect, it will extend beyond one company, one city and one pool of workers.

"It's a big deal because it means more dollars in the marketplace, more opportunities," said Harvey Schmitt, president of the Greater Raleigh Chamber of Commerce. "It cements a great deal of momentum."

It also highlights an effort to bolster the region's economy and insulate it from the problems that plagued the area early this decade.

Fidelity, which already has 1,000 employees in the Triangle, will become one of the area's largest private employers.

The company plans next year to start building a new campus on 268 acres in the Wake County portion of Research Triangle Park. It will begin hiring for the new jobs before then and put people in about half a million square feet of leased space in the interim. To qualify for incentives, it must pay an average wage of at least $58,400 a year, plus benefits.

North Carolina's "incomparable quality of life," talented labor force, educational system and infrastructure all lured Fidelity's growth, said Donald A. Haile, senior vice president for the company. He became familiar with the region while working for IBM in RTP.

"I know what a special place this is," he said at a morning news conference, standing beside Gov. Mike Easley.

Even so, winning the expansion wasn't a sure thing. Indeed, the deal took 15 months to come together. During that time, Boston-based Fidelity expanded in other areas and was aggressively courted by Massachusetts officials to keep more jobs in their state.

North Carolina and Wake County leaders offered as much as $69 million in grants and tax relief to sway Fidelity's decision.

But Bob Orr, a former N.C. Supreme Court justice and an outspoken critic of economic development incentives, suspects Fidelity would have expanded in the Triangle even without the incentives. Benefits worth $69 million are "pretty inconsequential" to a company of Fidelity's size, he said.

The state and county money would be better put to use improving the schools and infrastructure that Fidelity's growth will further strain, Orr said.

"There are lots of reasons, it seems to me, to simply shake my head again and say we just shouldn't be doing this," he said.

But developers say the benefits outweigh the costs. Over the next 12 years, the state could gain $93.8 million because of tax revenue generated by Fidelity and businesses helped because of it, according to Department of Commerce projections.

What's more, the state estimates that 772 additional jobs will be created at businesses that serve Fidelity and its employees.

It's still unclear how many of the 2,000 jobs Fidelity plans will be filled by Triangle workers, but it will be a "substantial number," spokeswoman Anne Crowley said. The actual number will depend on which divisions expand or move to RTP. Those decisions will happen over time, she said.

Word of the expansion pleased Lindsay Woodard, who found out about Fidelity's growth while having lunch at Moe's Southwest Grill in Cary on Wednesday. A recent art history graduate of UNC-Chapel Hill, she's job-hunting in the Triangle. Fidelity could be a good place to look, she said.

"It's not like it's 2,000 jobs at a plant that could go under," she said. "If it's in banking, you have pretty good job security."

Indeed, Fidelity's expansion illuminates the evolution of both the Triangle and North Carolina economies.

A one-two punch befell the state at the beginning of the decade. Relaxed trade policies accelerated declines in traditional industries such as textiles and furniture. At the same time, the economic slowdown that devastated the technology sector stung the Triangle as businesses laid off workers.

Since then, leaders have worked to diversify and recover from the setbacks. The strategy, in part, has focused on attracting marquee names such as Dell, a computer maker, Novartis, a drug maker, and Credit Suisse, another financial services firm.

Winning such companies makes it easier to attract others, developers say.

But the reasons also run deeper. North Carolina wants to shed its reputation as a manufacturing center and push its economy into service and technology fields with better-paying, and more stable, jobs.

"What you're seeing in North Carolina now is an economy growing based on knowledge, talent and skill," Easley said. "There's security. There's insecurity in low-skilled jobs."

Staff writer Jonathan B. Cox can be reached at 836-4948 or jcox@newsobserver.com.

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