News & Observer | newsobserver.com | Repair costs climb for TTA

Published: Feb 19, 2007 05:29 AM
Modified: Feb 19, 2007 06:28 AM

Repair costs climb for TTA

Many chronic mechanical problems traced to High Point bus manufacturer

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With sleek commuter trains out of the picture for now, the Triangle Transit Authority is laboring to meet demand for more transit service with a creaking fleet of buses that are hobbled by spooky electrical glitches and chronic mechanical maladies.

Repair costs are climbing as TTA puts more miles -- a record 2.75 million miles last year -- on 63 buses that serve 4,000 daily riders with suburban links between Research Triangle Park and the Triangle's city bus lines.

Commuters are pushing for more frequent runs on crowded TTA express buses that connect Raleigh with Durham and Chapel Hill. Local mayors are clamoring for new routes for workers and students from Pittsboro, Wake Forest, Clayton and other outlying towns.

But expanded service requires additional buses that cost more than $300,000 apiece. TTA may find it difficult in the coming year to simply keep its aging fleet at current strength.

More than half its buses -- 18 full-size coaches and TTA's entire fleet of 19 shuttles -- are scheduled for retirement in 2008. David D. King, TTA's general manager, wants $12.5 million to buy 37 heavy-duty replacement buses built to last 12 years. But so far, he has pinpointed likely federal money -- which transit agencies typically rely on for 80 percent of bus replacement costs -- for only 10 or 11 new buses.

"That's a reality check on any grandiose plans anybody might have for bus expansion," King said.

Cities file suits

Most of TTA's maintenance headaches involve 44 transit coaches made by Thomas Built Buses, a High Point manufacturer better known for school buses.

Raleigh and Greensboro transit agencies have called these Thomas buses lemons.

The city of Raleigh wants Thomas Built to take back 15 buses that Raleigh bought for $2.8 million in 2000 and 2001. The city filed suit against Thomas in December in Wake Superior Court.

The lawsuit cites 615 warranty repairs to its Thomas buses for electrical, engine and mechanical faults. During the warranty period -- one to three years, depending on which part of the vehicle is involved -- Raleigh's Capital Area Transit had to tow these 15 buses to the garage 123 times for repairs that kept them out of service for days or weeks, according to the lawsuit.

Greensboro bought eight Thomas coaches in 1999 and said, in a 2001 lawsuit, that it had to take them out of service 525 times in two years for warranty repairs. Greensboro dropped its suit in 2003 after Thomas promised to make electrical and brake repairs.

Thomas spokesman Allen Haggai did not return calls seeking comment.

TTA officials cite similar problems. But they say they are using the Thomas buses harder than was ever expected in 1998, when TTA bought its first batch of 20.

"We started out small," said Laurie Barrett, bus operations director. "We grew. The buses were suitable for the time, and then our service demands changed. We really do need a heavy-duty bus, and that's what we intend to purchase."

Record of repairs

The federal government classified the Thomas buses as medium-duty vehicles that should be good for 10 years. King worries that repair costs will rise sharply for buses that stay on the road longer than that.

But records at TTA's overflowing maintenance garage suggest that newer Thomas models are just as likely as the 1998 buses to return for repairs as often as once or twice a week.

Bus 2104, a 2002 model, put 51,873 miles on the road and made 76 trips to the maintenance shop in 2006, at a cost of $20,308.53. Some of the work was for preventive maintenance, new tires and routine repair.


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Staff writer Bruce Siceloff can be reached at 829-4527 or bruce.siceloff@newsobserver.com.
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