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Published Tue, Dec 08, 2009 05:37 AM
Modified Mon, Dec 07, 2009 08:48 PM

Credit-check site sparks complaints

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FROM STAFF REPORTS

RALEIGH -- Wake County school officials are asking parents to keep trying to use a Web site that will allow them to get free credit reports for a year because their children's Social Security numbers were accidentally included on postcards mailed last week.

School administrators had apologized for the error in letters mailed to parents Friday that gave a Web site for getting free credit reports from Experian. The reports will cost Wake $20 per family.

But the Web site wasn't up as of Monday afternoon, prompting complaints from some parents and a request from school administrators to be patient for the link to become active. School officials said Monday that the letters began arriving in homes sooner than expected.

The school district included the Social Security numbers on 5,000 of the 15,000 postcards mailed last week asking parents whether their children intended to stay in a magnet school or traditional-calendar school next year.

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