Contact Us

Published: Fri, 04/09 @ 5:38PM

Contact the News & Observer

Our general mailing address.

The News & Observer
215 South McDowell Street
P.O. Box 191
Raleigh, NC 27602
Main: (919) 829-4500
Customer Service: (800) 522-4205

General questions: Send us an email through the helpdesk.

Circulation/Home Delivery

You can contact News & Observer customer service for any issues regarding your newspaper subscription.

General subscription/delivery questions: Send us an email through the helpdesk. You can also call (800) 522-4205.

Account management: Use the Subscriber Services site, 24/7.

FAQs: Visit our support center knowledgebase.

N&O ZONE Subscriber Rewards: Send an email to zonecontact@nando.com or call 919-836-2890.

Anything else:Check the Circulation section of our site.

Newsroom

If you have a question, comment, suggestion or idea for our staff, we want to hear from you.

Report breaking news: breakingnews@newsobserver.com or call (919) 836-4930.

Questions about a story on the site:content@newsobserver.com or call (919) 836-5708.

Letter to the editor: Use our mailing address, or email us.

General feedback:Use our online form.

Press release:Use our online form.

Anything else: Check the Newsroom section of our site.

Advertising

Questions about advertising, or place an ad in the paper or online.

General information: Phone: (919) 829-4600 or (919) 829-4800
Fax: (919) 829-4626
Toll Free in NC: (800) 662-6040
Website: http://advertising.newsobserver.com

To place an ad: Tell us a little about yourself and your product. We will help you find the most effective way to advertise your product or service.

Want more information first?: Contact an advertising specialist via email, or call (800) 736-2602.

Still want more information?: Visit the N&O Advertising website, which has a wealth of information about our products.

Direct Marketing (direct mail, list processing, preprints): Call (919) 836-5624.

Problem with your ad online:Use our online system to submit a ticket via email.

Online and Website support

The online staff can help you navigate the website, and handle any technical problems you may have.

General questions: Send us an email through our helpdesk. You can also call (919) 829-4611, Monday-Friday, 9am - 5pm. Toll-free: (800) 429-7003.

Something's broken or confusing: Visit our helpdesk and submit a ticket.