Time Warner jobs head to Triangle

September 4, 2010 

Time Warner Cable, with 2.1 million customers in the Carolinas, is closing a call center in Wilmington and transferring 100 jobs to its regional headquarters in Morrisville.

The telecommunications company said it is consolidating to economize operations. Time Warner closed a Fayetteville call center last year and moved the jobs to the Triangle and to Wilmington.

The Wilmington call center will close by the end of 2011, said spokesman Keith Poston. He said that consolidation will not result in a net loss of jobs.

The center's 100 employees have all been offered relocations packages, including moving costs, Poston said. The pay for the call center jobs starts at $25,000 a year.

Time Warner will have four call centers left after the closure: in Charlotte, Greensboro, Morrisville and Columbia, S.C. The company employs about 1,600 in the Triangle.

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