General telephone inquiries
800-522-4205
General office hours
Monday through Friday: 9:00 a.m. to 5:00 p.m.
Contact numbers
| Advertising | (208) 377-6309 |
Administration
| Title | Name/Email | Work Phone |
| Orage Quarles III | President/Publisher | (919) 829-4659 |
| John Drescher | Senior Vice President and Executive Editor | (919) 829-4515 |
| Richard Rinehart | Senior Vice President of Operations and Strategic Planning | (919) 829-4782 |
| Gary Smith | Vice President of Classified Advertising and Interactive Media | (919) 836-5680 |
| Felicia Gressette | Vice President of Marketing and Community Publishing | (919) 836-2870 |
| Jim Puryear | Vice President of Audience Development | (919) 829-4727 |
| Jim McClure | Vice President of Display Advertising | (919) 836-2822 |
| Jackie Stark | Vice President of Human Resources | (919) 829-4771 |
Advertising
| Title | Name/Email | Work Phone |
| Vice President for Local & Regional Advertising | Jim McClurejim.mcclure@newsobserver.com | (919) 836-2822 |
| Vice President for Interactive Media, Classified & Direct Marketing | Gary Smith gary.smith@newsobserver.com | (919) 836-5680 |
| Advertising Production Manager | Matt Long matt.long@newsobserver.com | (919) 836-5670 |
| Preprint Coordinator | Jennifer Trainer jennifer.trainer@newsobserver.com | (919) 836-5656 |
| Local Group Advertising Manager | Mark Alstonmark.alston@newsobserver.com | (919) 836-5630 |
| Local Group Advertising Manager | Peter Tompkinspeter.tompkins@newsobserver.com | (919) 836-5909 |
| Local Group Advertising Manager | Doug Rogersdoug.rogers@newsobserver.com | (919) 836-5658 |
| Inside Sales Manager (Classifieds, special occasions, obituaries, legals) |
Cathy Wallacecathy.wallace@newsobserver.com | (919) 829-4603 |
| Interactive Retail Sales Manager | Kara Bloomerkara.bloomer@newsobserver.com | (919) 836-5912 |
Community Newspapers Advertising Directors
| Title | Name/Email | Work Phone |
| The Chapel Hill News and The Durham News | Mark Alstonmark.alston@newsobserver.com | (919) 836-5630 |
| Eastern Wake News, Garner-Clayton Record and The Herald | Stewart McLeodstewart.mcleod@newsobserver.com | (919) 553-7234 |
| The Cary News and Southwest Wake News | Sandy Altmansandy.altman@newsobserver.com | (919) 836-5731 |
| Credit and Finance Manager | Debbie Mahaffeydebbie.mahaffey@newsobserver.com | (919) 829-4681 |
Subscriber Services
To handle basic subscription transactions including starting delivery, temporarily stopping delivery or reporting a delivery problem please visit our easy-to-use site below.
Online Subscriber Services Center
Single Copy Sales
Single copy is the distribution and sales of The News & Observer at vending rack and in-store locations. The News & Observer single copy buyers differ from home delivery subscribers in that they make the decision to purchase a newspaper on a daily basis.
List of paper locations
Buy at the beach
Newspapers in Education
The Newspaper in Education program is a cooperative effort of newspapers and thousands of schools in the U.S., Canada and other nations where the newspapers is used as a tool of instruction. Publishers provide copies of their newspapers to schools, sponsor teacher education programs, offer instructional resource materials and generally help schools develop newspaper use for student learning.
Business Center
Welcome to The News & Observer business center! Here you will find information on our popular bulk newspaper deliveries, special event sponsorships, and our Hotel Delivery Program. Also, customized programs can be tailored to suit your business needs, so contact your N&O rep today.
Plan B for Business
Advantage Newspaper Sponsorship Program
Hotel Program
Subscriber Rewards
The N&O ZONE is a special place online just for home delivery subscribers of The News & Observer with weekly giveaways, exclusive discounts and other special offers.
Phone: 919-836-2890
Monday - Friday, 7:30AM - 4PM
Email: zonecontact@nando.com
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Contact Circulation
For any issue that cannot be handled in the Online Subscriber Services Center, you may contact N&O Circulation customer service directly.
Phone
800-522-4205Newsroom Administration
| Name | Title | Work Phone |
| John Drescher | Senior VP/Executive Editor | (919) 829-4515 |
| Dan Barkin | Senior Editor/News | (919) 829-4562 |
| Steve Riley | Senior Editor/Investigations, Sunday, Tar Heel of the Week | (919) 836-4940 |
| Linda Williams | Senior Editor/Front Page | (919) 829-4524 |
| Susan Spring | Director of Newsroom Operations | (919) 829-4860 |
| Ann Lee | Editorial Assistant | (919) 829-4564 |
| Amy Rue | Editorial Assistant | (919) 829-4566 |
Business
| Name | Title | Work Phone |
| Mary Cornatzer | Business/Capitol Editor | (919) 829-4755 |
| David Bracken | Assistant Business/Capitol Editor | (919) 829-4548 |
| Lynn Bonner | Education/Environment/DHHS | (919) 829-4821 |
| Virginia Bridges | Shop Talk Reporter | (919) 829-8917 |
| Rob Christensen | Governor/Politics/Columnist | (919) 829-4532 |
| John Frank | Politics | (919) 829-4698 |
| Jessaca Giglio | Shop Talk Editor | (919) 829-4649 |
| Craig Jarvis | State Government | (919) 829-4576 |
| John Murawski | Telecom/Utilities/Energy | (919) 829-8932 |
| David Ranii | Banking and Technology | (919) 829-4877 |
Durham/Orange/Chatham
| Name | Title | Work Phone |
| Mark Schultz | Durham/Orange Editor | (919) 932-2003 |
| Tammy Grubb | Chapel Hill, Orange County Government | (919) 932-8746 |
| Jim Wise | Durham, Durham County Government | (919) 932-2004 |
Features
| Name | Title | Work Phone |
| Carole Tanzer Miller | Features Editor | (919) 829-8901 |
| Adrienne Johnson Martin | Assistant Features Editor | (919) 829-4751 |
| David Menconi | Music Reporter | (919) 829-4759 |
| Andrea Weigl | Food Writer | (919) 829-4848 |
Graphics
| Name | Title | Work Phone |
| Tim Lee | Graphic Journalist/Illustrator | (919) 829-4851 |
Interactive Media
| Name | Title | Work Phone |
| Web site issues | (919) 836-5708 | |
| Eric Frederick | Managing Editor of newsobserver.com | (919) 829-8956 |
| Bob Brueckner | Interactive News Producer | (919) 836-2886 |
| Matthew Fortner | Online Content Producer | |
| Kevin Keister | Online Sports Editor | (919) 829-4508 |
| Paige Barefoot | Online Content Producer / Interactive Designer | (919) 836-2894 |
| Andrew Roman | Online Content Producer | (919) 829-4812 |
| Mike Williams | Triangle.com Editor | (919) 836-4973 |
Investigations
| Name | Title | Work Phone |
| Dan Kane | Investigations | (919) 829-4861 |
| J. Andrew Curliss | Investigations | (919) 829-4840 |
| Joseph Neff | Investigations | (919) 829-4516 |
Metro
| Name | Title | Work Phone |
| Thad Ogburn | Metro Editor | (919) 829-8987 |
| Richard Stradling | Deputy Metro Editor | (919) 829-4739 |
| Mandy Locke | Sunday Enterprise | (919) 829-8927 |
| Thomasi McDonald | Crime | (919) 829-4533 |
| Renee Elder | Healthcare/Science/N.C. State University | (919) 829-4528 |
| Bruce Siceloff | Transportation/Airport/Road Worrier | (919) 829-4527 |
| Jane Stancill | Education | (919) 829-4559 |
| Ron Gallagher | Police/Traffic/Weather | (919) 829-4572 |
| Barry Saunders | Columnist | (919) 836-2811 |
News Research
| Name | Title | Work Phone |
| Teresa Leonard | Director of News Research | (919) 829-4866 |
| David Raynor | Database Manager | (919) 829-4798 |
| Brooke Cain | Researcher/Reporter | (919) 829-4579 |
| Peggy Neal | Researcher/Archivist | (919) 829-8931 |
Night Desk
| Name | Title | Work Phone |
| Deborah Jackson | Night Metro Editor | (919) 829-8920 |
| Matt Caulder | Police/Traffic/Weather | (919) 829-4758 |
Opinion
| Name | Title | Work Phone |
| Ned Barnett | Editorial Page Editor | (919) 829-8955 |
| Jim Jenkins | Deputy Editorial Page Editor | (919) 829-4513 |
| Burgetta Wheeler | Editorial Writer/Letters Editor | (919) 829-4825 |
Photography
| Name | Title | Work Phone |
| Scott Sharpe | Director of Multimedia | (919) 836-4927 |
| John Hansen | Picture Editor | (919) 812-7343 |
| Ethan Hyman | Photographer | (919) 829-4735 |
| Takaaki Iwabu | Photographer | (919) 812-4483 |
| Juli Leonard | Photographer | (919) 829-4896 |
| Chuck Liddy | Photographer | (919) 812-7311 |
| Travis Long | Photographer | (919) 812-7564 |
| Corey Lowenstein | Photographer | (919) 829-4735 |
| Harry Lynch Jr. | Photographer | (919) 932-2006 |
| Chris Seward | Photographer | (919) 812-7307 |
| Robert Willett | Photographer | (919) 829-4735 |
Sports
| Name | Title | Work Phone |
| Gary Schwab | Senior Sports Editor | (919) 829-4552 |
| Steve Ruinsky | Sports Editor | (919) 829-4530 |
| Chris Wright | Assistant Sports Editor | (919) 829-4643 |
| Chip Alexander | Carolina Hurricanes beat reporter | (919) 829-8945 |
| Andrew Carter | UNC Sports Writer | (919) 829-8944 |
| Luke DeCock | Columnist | (919) 829-8947 |
| J.P. Giglio | N.C. State Sports/College Football writer | (919) 829-8938 |
| Laura Keeley | Duke Sports Writer | (919) 829-4556 |
| Tim Stevens | Prep Sports Reporter | (919) 829-8910 |
| Caulton Tudor | Columnist | (919) 829-8946 |
Thumbs Up
| Name | Title | Work Phone |
| Stacy Chandler | Thumbs Up Editor | (919) 829-4828 |
Wake County
| Name | Title | Work Phone |
| Thomas Goldsmith | Wake County Editor/Senior Affairs | (919) 829-8929 |
| Anne Blythe | Courts | (919) 836-4948 |
| Colin Campbell | Raleigh | (919) 829-4802 |
| T. Keung Hui Wake Schools | (919) 829-4534 | |
| Josh Shaffer | General Assignment/Columnist | (919) 829-4818 |
| Martha Quillin | Wake County Government/Military Affairs | (919) 829-8989 |
Interactive Media
| Name | Title | Work Phone |
| Gary Smith | Interactive Media Vice President | (919) 836-5680 |
| Charles Machalicky | Director, Regional Interactive Operations | (919) 836-5712 |
| Dan Barkin | Sr. Editor/Online | (919) 829-4562 |
News
| Name | Title | Work Phone |
| Eric Frederick | Managing Editor - newsobserver.com | (919) 829-8956 |
| Mike Williams | Managing Editor - triangle.com | (919) 836-4973 |
| Bob Brueckner | Interactive News Producer | (919) 836-2886 |
| Matthew Fortner | Interactive News Producer | (919) 836-5708 |
| Kevin Keister | Interactive News Producer | (919) 829-4508 |
| Paige Maxwell | Interactive News Producer | (919) 836-2894 |
| Andrew Roman | Interactive News Producer | (919) 829-4812 |
Sales
| Name | Title | Work Phone |
| Doug Rogers | Interactive Media Sales Manager | (919) 836-5658 |
| Kara Bloomer | Interactive Retail Sales Manager | (919) 836-5912 |
| Crista Moore | Sales Consultant | (919) 836-2866 |
| Shelley Bewley | Sales Consultant | (919) 836-5640 |
| Mark Chevez | Sales Consultant | (919) 836-5622 |
| Clyde Jenkins | Sales Consultant | (919) 836-5601 |
| Rachel Ross | Sales Consultant | (919) 836-5653 |
| Terri Dowd | Sales Assistant | (919) 829-4605 |
| Jamie Hyman | Sales Consultant | (919) 836-5725 |
| Chad Ingle | Sales Consultant | (919) 932-8797 |
| Kimberly Stelsing | Sales Consultant | (919) 836-5742 |
| Stephanie Quinn | Sales Consultant | (919) 836-5908 |
| Nicolle Morock | Sales Assistant | (919) 836-4807 |
| Chasity Richardson | Sales Assistant | (919) 836-2887 |
| Tina Brandon | Ad Operations | (919) 836-5903 |
| Sharon Whitley | Ad Operations | (919) 836-5690 |
Production
| Name | Title | Work Phone |
| Colleen Stafford | Web Designer | (919) 829-4880 |
| Laurel Streng | Web Designer | (919) 829-4654 |
| Uday Dorawala | Web Programmer | (919) 829-4533 |
Insider State Government News Service
| Name | Title | Work Phone |
| Clifton Dowell | Product Manager - Insider | (919) 836-2804 |
| Jeremy Adams | Production Editor | (919) 836-2806 |
| Scott Mooneyham | Insider Editor | (919) 836-2858 |
