Frank McKay: McCrory’s path

January 12, 2013 

McCrory’s path

The stage is set for Gov.-elect Pat McCrory’s inaugural speech, and it cuts off wheelchair and pedestrian access to the state capitol from the south.

I hope this is not symbolic of McCrory’s call for state government to take a customer-service approach during his administration.

My hope is that McCrory’s definition of customer extends beyond business and short-term economic interests. For example, does it include members of my 3-year-old daughter’s generation who will inherit the results of customer-friendly decisions that will affect the quality of North Carolina’s natural resources for years to come?

I have heard that then-Mayor McCrory took a forward-thinking approach to managing Charlotte’s natural resources.

I hope this will be true of him and his new administration as they consider how they define who their customers are and how they serve those customers. Decisions that negatively affect our natural resources tend to be extremely expensive to fix once the stage is set.

Frank McKay


News & Observer is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere in the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

Commenting FAQs | Terms of Service