RALEIGH — State Division of Motor Vehicles officials say they expect that on Monday they’ll be able to reopen employee offices and a customer service center that were closed Thursday and Friday after a power failure.
A short circuit Thursday morning was blamed for the outage at DMV headquarters on New Bern Avenue, which houses 350 to 400 employees and the agency’s computer network. Some employees there were able to move their work into an annex building, which was not affected.
Repairs should be completed over the weekend, DMV Commissioner James Forte said Friday afternoon.
Raleigh drivers needing to renew car registrations, get license plates or conduct other business with the DMV were redirected to its four other offices in Wake County.
The agency was encouraging people to call ahead before showing up at local DMV offices statewide, but most customer services at DMV offices across the state were not affected, Forte said. The outage did cause problems in cases where a local DMV employee needed to consult driver or vehicle records in the central DMV database.