RALEIGH — Drivers in Raleigh and two other North Carolina cities soon will have the option of conducting their business with the state Division of Motor Vehicles on Saturday mornings, and on weekdays as late as 6 p.m.
The expanded schedules start March 2 at the DMV driver’s license offices in North Raleigh (2431 Spring Forest Road), Greenville (3400 S. Memorial Drive) and West Charlotte (6016 Brookshire Blvd.).
“We know North Carolinians have busy schedules,” Transportation Secretary Tony Tata said in a news release Friday. “The extended hours will make it easier and more convenient for drivers to conduct business at the DMV.”
The three offices will open from 8 a.m. to 6 p.m. on weekdays and 8 a.m. to noon on Saturdays. Three more DMV offices – South Durham, South Fayetteville and North Charlotte – will join the extended-hours schedule beginning April 6.
The expanded schedule means some license examiners will no longer have two-day weekends.
No added hiring is planned, and work schedules will be adjusted to cover the longer hours. Although no employees will work longer than 40 hours a week, some license examiners will find their weeks prolonged to include four full days and two half days, a DOT spokesman said.
DMV called it “part of the first phase of a statewide rollout.” It was not clear how soon other offices would switch to the longer schedule or how many of the state’s 115 driver’s license offices eventually will be included.
“We’re going to take each phase and learn from that, and add to it as fast as we can,” DMV spokeswoman Marge Howell said.
Tata is considering other recommendations to improve DMV customer service, including shopping-mall kiosks.
For parents of beginning drivers who must submit signed logs to document the time they spend supervising their teens, there are proposals for automated or online approaches to cut down on the paperwork.
No schedule changes are planned for license plate offices, operated by private contractors, where drivers get car registrations and plates.
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