Triangle business owners set clear goals for the next 5 years

jmgiglio@newsobserver.comApril 29, 2013 

Shop Talk Editor Jessaca Giglio reached out to local small-business owners and asked them about their five-year plans. Here’s what they said.

•  “Our five-year plan is to expand our current location so that we will be able to expand all of our departments,” said Eric Mickey, owner of Upscale Thrift Shops in Raleigh. “In doing this, we will be able to provide our community more selection and value in the items they shop.”

•  “Four of us older ‘mules’ are buying the company over a period of time,” said Chuck Millsaps, president of Raleigh-based Great Outdoor Provision. “Our goal over the first (few) years is all about intensely learning the budgeting and financial planning process to go along with the areas of control the four of us have had for several years. The nut to crack is the intersection of our individual areas of control without the former owner as arbiter.”

•  “(It) is definitely focused on my family as I currently have a 12- and 14-year-old who will both be heading to college in five years,” said Cara Keys, owner of Zebulon-based Key Realty. “I plan to keep things small over the next five years by only having one office and adding no more than five reputable and experienced agents who share the same core values of personal service over volume.”

•  Our five-year plan includes expanding both our reach and our product line,” said Theresa Chu, co-owner of Barley Labs, a natural dog treat company in Durham. “Our hope is to place our treats in stores across North Carolina and throughout the South within the next two years and then achieve a national presence within five years.”

•  “Our three goals are to roast farmer-direct coffees that are memorable in quality, to invite people to experience the roasting process with us and to benefit our community in meaningful ways,” said Bill Landahl, owner of Oak City Coffee Roasters in Raleigh.

•  “We plan to bring home our story of economic empowerment by migrating our garment manufacturing to North Carolina while expanding our artisan partnerships beyond India to communities in Africa, Latin America and Southeast Asia,” said Marissa Heyl, founder and creative-in-chief of Symbology Clothing fashion label in Raleigh.

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