Point of View

High-growth restaurant industry provides good, flexible jobs

August 28, 2013 

As North Carolina’s unemployment rate remains one of the nation’s highest, the restaurant industry has been an economic bright spot by providing good-paying, reliable jobs in our state. In the last year alone, more than 21,000 jobs were added in our sector – keeping thousands of North Carolina families on solid financial ground and strengthening our state’s economy.

What does the industry get in return for helping boost our economy? Critics distorting these jobs as less than valuable to our workforce and our communities. I am troubled by the recent, inaccurate attacks on our industry by special interest groups and for the harm they cause the hundreds of thousands of North Carolinians who should be valued for the work they do. The small-business owners and workers I meet in cities across this state are proud of their jobs and the contributions they make in their communities.

They should be.

More than 13 million Americans – and nearly 412,000 North Carolinians – rely on the steady income and career growth opportunities through jobs in the restaurant industry. Many of us have done these jobs – it is the first job held by nearly one in three Americans.

The fact is, the restaurant industry pays a fair wage to employees based on their experience and skill-set. These jobs teach critical skills, like personal responsibility, teamwork, discipline and accountability – providing workers with the resources and opportunities they need for successful careers. And many of them advance from their entry-level positions in the industry. In fact, nine out of 10 salaried restaurant employees started in hourly positions.

Our industry is vital to economic growth and has helped fuel the national recovery we are experiencing. More than 10 percent of U.S. workers hold jobs in food service. And while employment nationwide grew by just 1.5 percent in 2012, restaurant industry employment grew 2.4 percent – making 2012 the 13th consecutive year that the restaurant industry has outperformed overall U.S. employment growth.

Most restaurant employees earn above the minimum wage. In fact, the majority of workers who are in minimum-wage jobs work in other sectors – not the restaurant industry. Only 5 percent of restaurant employees earn minimum wage, and those who do are mostly teenagers working part-time jobs.

Many Americans rely on the additional income and flexibility that restaurant jobs offer as they seek to balance their careers with family responsibilities or remain involved in their communities. Most industry workers are students with irregular schedules, teenagers saving for school, or parents and caregivers who need a job that fits their busy lives. Part-time, entry-level jobs fill a critical need in our nation’s workforce. Restaurant owners typically provide raises when an employee is fully trained or prepared to take on more responsibility.

Both part-time and full-time positions make the restaurant industry a versatile career option for a variety of workers. For people from all backgrounds, the restaurant industry provides a pathway to a middle class income, whether in the restaurant industry or as a bridge to new careers.

Restaurant jobs are valuable for workers, their communities and our nation’s economy. Demeaning and devaluing these jobs is wrong. As our nation’s economy continues to recover, we should focus on preparing workers for high-growth positions, supporting our growth industries and respecting the hard work of millions of Americans.

Lynn Minges of Raleigh is president and CEO of the N.C. Restaurant and Lodging Association.

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