Statistically speaking: Small businesses more challenged by tech problems than absent employees

September 9, 2013 

This year’s annual Brother Small Business Survey, from the international maker of office products, shows that tech malfunctions hurt small businesses more than absent employees. Here are findings from the survey, which included 500 U.S. small-business owners:

75% said a crashed computer is more disruptive than a sick employee.

77% said a tech malfunction led to a missed deadline or missed business opportunity.

31% said they would give up a week’s worth of vacation to ensure tech malfunctions never happen in their business again.

News & Observer is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere in the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

Commenting FAQs | Terms of Service