This year’s annual Brother Small Business Survey, from the international maker of office products, shows that tech malfunctions hurt small businesses more than absent employees. Here are findings from the survey, which included 500 U.S. small-business owners:
75% said a crashed computer is more disruptive than a sick employee.
77% said a tech malfunction led to a missed deadline or missed business opportunity.
31% said they would give up a week’s worth of vacation to ensure tech malfunctions never happen in their business again.