I read with much interest the Oct. 8 news story Safety bedrails can have deadly outcomes. This is not a new issue of course but is very much a concern for families involved in elder care.
In the sidebar In 2007, adult-care resident was strangled by bedrail in Cary facility, you referenced the tragedy that occurred at Parkway Assisted Care in Cary. Let me assure your readers that the facility has been transformed since that time.
I am primary caregiver for my mother, who suffers from Alzheimers disease. She has lived at Phoenix Assisted Care for the past four years. The care and assistance we have received from the administrators, director and staff at Phoenix have been excellent. My mother has wonderful, caring helpers who pay close attention to her needs and to those of all the residents. I have found the care team to be responsive, compassionate and professional.