A day later, there is resolution to Durham Performing Arts Centers The Book of Mormon situation.
In an email sent to ticket-holders for Wednesday nights sold-out performance, DPAC is offering refunds to ticket-buyers who couldnt get there because of the winter storm or tickets for the same seats when the hot touring Broadway musical returns for DPACs 2015-16 season.
DPAC management did not respond to requests for comment.
Considering the circumstances, it is very nice the management has acknowledged the severity of the situation on Wednesday and the need to address their customers in a positive way, said Donna Beckmann of Durham, one of the affected ticket-holders.
DPAC wasnt the only Durham venue to find itself in hot water over this weeks icy weather. Also coming under fire was Durhams Carolina Theatre, which like DPAC had events booked both Wednesday and Thursday nights.
Jazz guitarist Pat Metheny had been scheduled to play the Carolina on Wednesday night. But where DPAC went forward with The Book of Mormon to a near-empty house that night, Methenys show was canceled and refunds issued.
Thursdays Carolina Theatre show was soul singer Sharon Jones. When word got out that her show was still on, the Carolinas Facebook page lit up with angry comments from people who couldnt get there because of ice-covered roads.
Arguments ensued, and as passions reached an online crescendo late Thursday afternoon, the Carolina posted A Letter to Angry Fans Concerning the Weather to explain its decision. Ultimately, about 500 of the 950 ticket-buyers were able to get to Jones show.
In response to complaints, the Carolina offered ticket-buyers who couldnt make it tickets to jazz pianist Jon Batistes Friday night show or jazz trumpeter Arturo Sandoval on March 22.
Since we put our statement out, the amount of support and understanding has been overwhelming, said Aaron Bare, chief operating officer of the Carolina. Some people are still upset, and reasonably so. Its a difficult situation.