In North Carolina government, there appears to be one area of consistent and pervasive incompetence. The state’s purchase of computer support has filled too many columns in The N&O for the same reason – it doesn’t work.
The most recent blunder involves the DMV (“Yearlong DMV glitch eats N.C. inspections,” March 1 news story). Not only is this a waste of tax dollars in often unsuccessful bids to fix it, but it’s an embarrassment for an area, such as ours, where public and private companies successfully provide superior data handling worldwide.
The solution is simple: Use local expertise to evaluate all data processing proposals before a contract is let and eliminate any “no bid” contracts. I’m sure N.C. State could provide this service as could other universities and private concerns: SAS, IBM, etc.
To be sure, something needs to be done.