NC says high school transcript problems fixed

khui@newsobserver.comMarch 14, 2014 

— North Carolina education officials say high school students should now be able to get accurate transcripts after the latest fixes to a new state computer system.

For much of the school year, districts have been unable to provide updated high school transcripts showing correct grade point averages and class ranks because of issues with the PowerSchool student information system. The state Department of Public Instruction says the transcript issues have been resolved.

The latest fixes address problems such as PowerSchool not calculating midyear GPAs for students in yearlong courses and not properly counting Advanced Placement and honors courses.

Cathy Moore, Wake County’s deputy superintendent for school performance, said that spot checks of transcripts from various high schools printed this week showed no errors.

Philip Price, chief financial officer for the state Department of Public Instruction, had told the State Board of Education last week that a number of issues with PowerSchool were resolved or would soon be fixed, including the midyear transcripts.

The transcript issues had caused districts to give letters to seniors who are applying to colleges and universities that explain the PowerSchool situation.

Until this school year, North Carolina’s public schools used the NC WISE system to manage student data.

In 2010, Pearson Inc. bought NC WISE and phased it out. The state took Pearson up on the offer to transition to PowerSchool in one year instead of over two years.

Price has said the state paid $3.6 million in transition costs this school year. He said it would have cost an additional $2.1 million to wait another year.

The state is paying Pearson $7.1 million a year to use PowerSchool, but state officials say they’re trying to get credit from the company that could reduce how much is paid.

Hui: 919-829-4534

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