News & Observer | newsobserver.com | Mental hospital workers tell their troubles at rally

Published: May 30, 2008 07:18 AM
Modified: May 30, 2008 08:27 AM

Mental hospital workers tell their troubles at rally

They came from across the state to demand safer spaces, more money

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WORKERS' BILL OF RIGHTS

Mental health care workers provide care for people with special needs. To provide quality care there must be some basic rights and standards that every mental health care worker has a right to expect.

Core elements of a Mental Health Workers Bill of Rights include:

1. The right to a safe workplace, including protecting oneself from harm with consideration for the safety of the patients, and the right to refuse work that poses a danger to one’s health and safety.

2. The right to adequate staffing levels.

3. The right to adequate and update equipment and techniques to insure safer working conditions and quality care for the patients.

4. The right to family supporting wages so that mental health care workers can devote their time to the care of their patients and not have to take on second jobs.

5. The right to refuse excessive overtime.

6. The right to a timely briefing about the behaviors of patients that worker’s are assigned to care for.

7. The right to be treated with respect and dignity regardless of job classification.

8. The right to fair and equal treatment and opportunities regardless of race, gender, age, national origin, immigration, sexual orientation, physical abilities or religion.

9. The right to a grievance procedure, which includes the right to grieve all matters that can impact safety, evaluations, raises, transfers and promotions with representation of ones choice at all levels.

10. The right to have input in decisions impacting working conditions in the facilities where one works and at the Division and Legislative levels.

11. The right of workers to evaluate the performance their supervisor as one of the criteria for their raises and ongoing duties.

12. The right to belong to a union and engage in collective bargaining over terms and conditions of work.

For more information, contact UE local 150, the NC Public Service Workers Union at organize@ue150.org or 919-637-6949.

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RALEIGH - About 200 workers from state mental hospitals across North Carolina rallied in Raleigh on Thursday to demand the right to work in a safe environment while earning a decent wage.

They told an invited panel -- including five state legislators -- that staffing levels in the hospitals had been cut so low that they were often no longer able to provide the required levels of care and still protect themselves.

Some said they were often forced to work overtime or asked to work a double shift -- 16 hours straight -- and then come in the next day and do it again.

"We care about our patients and we don't want them to get hurt," said Burnett Banks, a health care technician at Dorothea Dix Hospital in Raleigh. "We don't want to get hurt either."

As the state plan to reform the mental health system has foundered, long-time workers said patients are increasingly violent and desperate.

"These patients have been getting more violent in the last five years because they aren't getting the treatment they need," said Bernice Lunsford, a nurse at John Umstead Hospital in Butner with 22 years on the job.

Many of the out-of-town workers arrived in passenger vans rented by the N.C. Public Service Workers Union, which organized the event. In a packed meeting room where the atmosphere seemed like cross between a labor protest and a tent revival, employees opposed a plan to close Dix and Umstead and send patients to the new $120 million Central Regional Hospital in Butner.

State employees said that when they called the office of Gov. Mike Easley to talk to someone about the move they were hung up on. A few who managed to meet last week with some of Easley's aides were told only that the administration would continue to monitor the situation.

The new hospital in Butner has design flaws that could be hazardous to patients. In addition, internal projections say the hospital will open with dire shortages of qualified staff.

Even if staffed to the full level planned, administrators expect to have fewer employees taking care of more patients.

With mass shortages, managers are often attempting to close the gap with temporary workers that are more expensive than state workers and sometimes less qualified. A nurse said about 40 percent of her colleagues at Dix are now temporary staff -- a ratio they expected to be even worse at Central Regional.

Nurses said that on two-hour tours of the new facility this week -- the only orientation to the new hospital they have received -- administrators told them that if they speak out publicly about the problems, they could lose their jobs. Several said that was a risk they were willing to take to follow their consciences.

"I walked in and immediately saw problems," said Diane Spotz, a nurse at Dix. "They had electrical outlets in the patient bathrooms. We have patients who like to stick things in those."

Kris Casey, a temporary nurse who has worked at Dix for a year, issued an even more direct warning to Rep. Verla Insko of Chapel Hill, the co-chair of the legislative oversight committee on mental health.

"If you move us up there, people are going to die," Casey predicted. "I've seen a person hang themselves on a handrail. It doesn't take much."

Insko told the workers to put their concerns in writing.

"We need evidence, not opinions," she said. "I'm going to pass the information along so when we move it will be safe."

Rep. Deborah Ross of Wake County earned applause by telling the workers that in her view the move to Central Regional doesn't meet the minimum standards the legislature set out for the closure of Dix.

"If they open this hospital in its current condition it will be a violation," Ross said. "The legislators are in town Monday night. Go down and talk to them."

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