Contact Us

Contact the News & Observer

Our general mailing address.

The News & Observer
215 South McDowell Street
P.O. Box 191
Raleigh, NC 27602
Main: (919) 829-4500
Customer Service: (800) 522-4205

General questions:
Send us an email through the helpdesk.
Circulation/Home Delivery

You can contact News & Observer customer service for any issues regarding your newspaper subscription.

General subscription/delivery questions:
Send us an email through the helpdesk. You can also call (800) 522-4205.
Account management:
Use the Subscriber Services site, 24/7.
FAQs:
Visit our support center knowledgebase.
N&O ZONE Subscriber Rewards:
Send an email to zonecontact@nando.com or call 919-836-2890.
Anything else:
Check the Circulation section of our site.
Newsroom

If you have a question, comment, suggestion or idea for our staff, we want to hear from you.

Report breaking news:
breakingnews@newsobserver.com or call (919) 836-4930.
Questions about a story on the site:
content@newsobserver.com or call (919) 836-5708.
Letter to the editor:
Use our mailing address, or email us.
General feedback:
Use our online form.
Press release:
Use our online form.
Anything else:
Check the Newsroom section of our site.
Advertising

Questions about advertising, or place an ad in the paper or online.

General information:
Phone: (919) 829-4600 or (919) 829-4800
Fax: (919) 829-4626
Toll Free in NC: (800) 662-6040
Website: http://advertising.newsobserver.com
To place an ad:
Tell us a little about yourself and your product. We will help you find the most effective way to advertise your product or service.
Want more information first?:
Contact an advertising specialist via email, or call (800) 736-2602.
Still want more information?:
Visit the N&O Advertising website, which has a wealth of information about our products.
Direct Marketing (direct mail, list processing, preprints):
Call (919) 836-5624.
Problem with your ad online:
Use our online system to submit a ticket via email.
Online and Website support

The online staff can help you navigate the website, and handle any technical problems you may have.

General questions:
Send us an email through our helpdesk. You can also call (919) 829-4611, Monday-Friday, 9am - 5pm. Toll-free: (800) 429-7003.
Something's broken or confusing:
Visit our helpdesk and submit a ticket.
FAQs:
Visit our support center knowledgebase.
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