News & Observer | newsobserver.com | Sodexo planning 75 restaurants in N.C.

Published: Feb 08, 2008 12:30 AM
Modified: Feb 08, 2008 06:12 AM

Sodexo planning 75 restaurants in N.C.

Story Tools

A TRIO OF RESTAURANTS

Here are the three restaurant chains headed to North Carolina. Franchisees will pay a $30,000 franchise fee, plus 6 percent of gross sales for a royalty. They also will pay a total of 2.5 percent of gross sales for marketing expenses.

Pandini's

Type of food: Italian

Number of restaurants: 26

Size: 2,500 to 3,000 square feet

Estimated opening costs: $425,000 to $583,000

Salsa Rico

Type of food: Mexican

Number of restaurants: 18

Size: 1,800 to 2,000 square feet

Estimated opening costs: $269,000 to $388,000

Jazzman's Cafe

Type of food: coffee

Number of restaurants: 203

Size: 1,500 to 2,000 square feet

Estimated opening costs: $314,000 to $441,000

SODEXO AT A GLANCE

World headquarters: Paris

U.S. headquarters: Gaithersburg, Md.

What it does: Offers food services to nearly 29,000 corporations, educational institutions, defense facilities, senior care centers and the like.

Number of countries it operates in: 80

Employees worldwide: 342,000

Employees in the U.S., Canada and Mexico: more than 119,000

Restaurant subsidiary: Retail Brand Group, based in Allentown, Pa.

Fiscal 2007 revenue: 13.4 billion euros ($17.7 billion U.S.)

Fiscal 2007 net income: 347 million euros ($459 million U.S.)

(SODEXO ANNUAL REPORT.; CONVERSIONS BASED ON RATE OF 1 EURO = 1.3219 U.S. DOLLARS)

Advertisements
Sodexo is looking at North Carolina as a key component of its newest venture in the food business.

Already a big name in food for institutions such as colleges, senior care centers and hospitals, Sodexo is now taking its commercial restaurant division and kicking it into high gear.

Sodexo operates nine restaurant chains with more than 500 U.S. locations. But up until 2004, all of its restaurants were company owned.

Now it has chosen three of those nine chains to franchise to entrepreneurs nationwide.

Drawn by the familiar accolades of high education level, high income level and booming growth, Sodexo has picked North Carolina as one of its target markets for franchising.

Over the next five years, Sodexo and its restaurant subsidiary, Retail Brand Group, want to open as many as 75 restaurants in the state.

The first opened in November in a Concord shopping center: an Italian restaurant, Pandini's.

Along with that chain, Sodexo wants to expand its Salsa Rico Fresh Mexican Grill and Jazzman's Cafe coffeehouse here.

The three are what the restaurant industry refers to as "quick casual." Think Panera Bread and Moe's Southwest Grill, to name two already in this market. They are a step up from fast-food places but not as fancy or expensive as white-tablecloth restaurants.

Where will they be?

Between the three, Sodexo could add as many as 24 restaurants in Raleigh-Durham and 19 in Charlotte.

It also wants to open restaurants in Greensboro, Winston-Salem, Wilmington, Asheville and Fayetteville.

But making such a big and aggressive entrance into the competitive North Carolina restaurant market is risky, especially with the economy slowing down.

And with restaurants opening all over the Triangle, competition for prime locations and customers may be fierce.

"Announcing it is one thing, and doing it is another," said Joel Cohen, founder of Cohen Restaurant Marketing Group, a Raleigh restaurant consulting firm.

The big plan

Sodexo's strategy for North Carolina mirrors what other companies are doing nationally.

Big chains including IHOP and Applebee's are putting more emphasis on franchising locations rather than building corporation-owned locations.

"It's become a pretty significant trend in the industry to just get out of owning," said Darren Tristano, executive vice president of Technomic, a Chicago firm that researches the food industry.

"It gives you an opportunity to increase your capital and decrease your capital expenditures."

But franchising has its pitfalls.

The company might not have to bankroll the new store, but it loses some control.

If the franchisee doesn't follow the business model, the parent company might not know until it is too late. Sixty percent of new restaurants fail within the first three years.

"It really comes down to picking the right franchisee," said Sherri Daye Scott, editor of industry publication QSR Magazine, which tracks the quick service restaurant business.

"The key is finding the operators who will actually follow that protocol."

Getting people to buy into a brand that's unknown in North Carolina could be tough, too.

Depending on which restaurant the franchisee wants to open, the initial costs can be more than half a million dollars. Franchisees have to prove that they have a high enough net worth, liquid assets and business experience to handle the responsibility.

"Unfortunately, there have been some very qualified folks that we've had to say no to," said the vice president of franchise development, Bob Faller.

Faller said the company is aware that pulling off such a large expansion in a new market could take longer than expected.


Next page >

sue.stock@newsobserver.com or (919) 829-4649

Get $150+ in coupons in every Sunday N&O. Click here for convenient home delivery.

No comments have been posted for this story. Log in to be the first to comment.
 

 

The News & Observer is pleased to be able to offer its users the opportunity to make comments and hold conversations online. However, the interactive nature of the internet makes it impracticable for our staff to monitor each and every posting.

Since The News & Observer does not control user submitted statements, we cannot promise that readers will not occasionally find offensive or inaccurate comments posted on our website. In addition, we remind anyone interested in making an online comment that responsibility for statements posted lies with the person submitting the comment, not The News and Observer.

If you find a comment offensive, clicking on the exclamation icon will flag the comment for review by the administrators, we are counting on the good judgment of all our readers to help us.

Hosting Partners of
newsobserver.com

A subsidiary of The McClatchy Company