News & Observer | newsobserver.com | Technology

Published: Jul 08, 2007 12:00 AM
Modified: Jul 08, 2007 05:51 AM

Are you linked?

LinkedIn is drawing businesspeople, though some say personal contact is better

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HOW DO YOU SIGN UP?

Visit www.linkedin.com and click "Join Now" to open an account. You'll need a valid e-mail address.

The initial account is free. Upgrades with more access to information and special features run from $60 a year to $2,000 a year.

The site asks you questions about your professional life, from where you work to where you went to school. You can skip them if you're not comfortable sharing that much, but the more information you give, the more contacts you are likely to make.

Once you complete this step, the site will likely bring up a list of people who are on LinkedIn who work for your company or perhaps went to the same school you did. From there, you can invite people to join your network.

You can always add information, including contacts and past jobs, to your profile.

Each time you log in, the site tells you whether you have received any invitations and who has accepted your invitations.

To cancel your account, contact customer service through the Web site. If you receive unwanted e-mail invitations to join LinkedIn, you can also ask customer service to add you to its blocked e-mail list.

MAXIMIZE YOUR NETWORK

Raleigh career coach Martin Brossman offered these tips for LinkedIn users to get more from their LinkedIn accounts:

Fill out the entire profile. Include as much information in your profile as you can. Those profiles show up in Google searches, so others will be able to view the information.

Look for friends. Take a few minutes and think about people from your past who you might link with. Search for their names and invite them to reconnect.

Find something good to say. Offer unsolicited recommendations of others by offering positive comments about their work or personalities. People like to be flattered, and your positive comments about others will likely result in positive comments being made about you in return.

Look for associations or groups. If you belong to a professional association, search for other members.

Use your name. When you sign up for an account, you are assigned a random number that designates your profile page on LinkedIn. You can go into your profile settings and change that number so that instead of www.linkedin.com/123456, you can direct people to www.linkedin.com/johndoe.

WHAT IS IT?

LinkedIn.com is a Web site where you can build a profile similar to an online resume, then build up a network of business contacts.

Once connected, you can view your friends' lists of contacts, meet new people and tap into everyone's expertise.

It's also a good way to keep up with people as they move and change jobs.

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Scot Wingo says much of the appeal lies in the way your network expands as you add contacts.

Once you are linked to another user, you can see who else that person is linked with and use your mutual contact to get in touch with those people.

"It tells me how many degrees I am away from them," said Wingo, CEO of ChannelAdvisor, a Morrisville company which makes software to help retailers sell their products on the Web. "It's kind of like the Kevin Bacon thing."

At the moment, Wingo has about 600 contacts in his network and said he uses his LinkedIn network as much as he uses e-mail.

The more contacts Wingo has access to, the broader his pool of potential employees.

Wingo has used his LinkedIn network to recruit about 10 employees for ChannelAdvisor. He said there are other benefits to knowing what's happening in the careers of others.

"We'll see things like three or four [people] will switch to a new job, and that could be a sign that a company is in trouble or about to be sold or something like that," he said.

Contact list will update

LinkedIn also helps Wingo and other busy executives manage their contact lists because people update their own profiles.

"It takes it from being a Web site to being kind of your contacts on steroids," he said. "I think of it as a productivity tool.

"You have all these contacts, and they're just flat. If I have, like 800, the chance of me knowing where someone works, keeping it up-to-date and knowing how I came in contact with that person is pretty rare," he said. "LinkedIn has all that."

Once you sign up for LinkedIn, figuring out what to do can be intimidating.

Kirsten Topps is one of three recruiters for Resolvit Resources, an information technology consulting firm in Durham.

Topps signed up for LinkedIn two months ago and is still trying to figure out how to make the site work for her.

"Even though I'm an IT recruiter, I'm not the most technical person," she said. "I would like someone to sit with me and take a real-world example and go through it."

The site also can be time-consuming and maybe even a little addictive.

It uses bright graphics and progress meters to tell users how many contacts they have made. Building network stats can become a bit of a game.

For Michael Jones, vice president of marketing and business development at ChannelAdvisor, the compulsion is checking out other people's contacts.

"I see a name hit my inbox, and I have to go see," Jones said. "It shows you common connections you have."

Jones said LinkedIn helps him find good employees and contacts.

"I would argue that it accelerates access into places," Jones said. "If you find some company you're interested in and you look at your network of contacts, you may be one person removed from the CFO, CEO or VP of that company."

Reason to be discreet

People should be careful about advertising too openly that they are looking for a job, Hester said.

"Your boss could be on LinkedIn, too," he said. "You should use it as a network of contacts. Some day down the line you might get laid off, and that's when your network can help."

In the end, LinkedIn should be a supplement to traditional networking, said Raleigh career coach Martin Brossman. Business is still all about relationships, even if you have 2,000 LinkedIn contacts.

"If I build a good relationship with you, you'll want to know what widget I'm selling," he said. "But you still need to build the relationship over time."

Having a positive and professional Web site presence might be advisable, said John O'Connor, president of Career Pro of N.C. in Raleigh.

"You are your Google search results," he said. "For any of us who are professionals, there's something out there on you, whether it's true or not."

LinkedIn, he said, "does create an online image for you. It can get ranked pretty highly within the Google search results."

And the potential to do that on LinkedIn will only grow, O'Connor said.

Professionals seem to come to LinkedIn in waves as people in one industry catch on to the idea and pass invitations to their friends.

"I think next we'll see individual business owners starting on LinkedIn," he said.


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Staff writer Sue Stock can be reached at 829-4649 or sue.stock@newsobserver.com.
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