General telephone inquiries


General office hours

Monday through Friday: 9:00 a.m. to 5:00 p.m.

Contact numbers

Advertising (919) 836-5600 or (800) 736-2602 Fax: (919) 836-5689


Title Name/Email Work Phone
Orage Quarles IIIPresident/Publisher (919) 829-4659
John DrescherSenior Vice President and Executive Editor (919) 829-4515
Richard RinehartSenior Vice President of Operations and Strategic Planning (919) 829-4782
Gary SmithVice President of Advertising (919) 836-5680
Jim PuryearVice President of Audience Development (919) 829-4727
Liz MarkVice President of Human Resources (919) 829-4771
Caroline WillinghamVice President of Finance (919) 829-4849


Title Name/Email Work Phone
Vice President of Advertising Gary Smith gsmith@newsobserver.com (919) 836-5680
Advertising Production Manager
(online, obituaries, special occasions)
Matt Long
(919) 836-5670
Preprint Coordinator Jennifer Trainer jtrainer@newsobserver.com (919) 836-5656
Local Group Advertising Manager Mark Alston
(919) 836-5630
Local Group Advertising Manager Stewart McLeod
(919) 836-5731
Local Group Advertising Manager Doug Rogers drogers@newsobserver.com (919) 836-5658
Inside Sales Manager
(classified ads, legals)
Cathy Wallace cwallace@newsobserver.com (919) 829-4600
Interactive Retail Sales Manager Kara Bloomer kbloomer@newsobserver.com (919) 836-5912

Community Newspapers Advertising Directors

Title Name/Email Work Phone
The Chapel Hill News and The Durham News Mark Alston malston@newsobserver.com (919) 836-5630
Eastern Wake News, Garner-Clayton Record and The Herald Stewart McLeod smcleod@newsobserver.com (919) 553-7234
Credit and Finance Manager Debbie Mahaffey dmahaffey@newsobserver.com (919) 829-4681

Subscriber Services

To handle basic subscription transactions including starting delivery, temporarily stopping delivery or reporting a delivery problem please visit our easy-to-use site below.

Online Subscriber Services Center

Single Copy Sales

Single copy is the distribution and sales of The News & Observer at vending rack and in-store locations. The News & Observer single copy buyers differ from home delivery subscribers in that they make the decision to purchase a newspaper on a daily basis.

List of paper locations
Buy at the beach

News in Education

The News in Education program is a cooperative effort of newspapers and thousands of schools in the U.S., Canada and other nations where the newspapers is used as a tool of instruction. Publishers provide copies of their newspapers to schools, sponsor teacher education programs, offer instructional resource materials and generally help schools develop newspaper use for student learning.

News in Education

Business Center

Welcome to The News & Observer business center! Here you will find information on our popular bulk newspaper deliveries, special event sponsorships, and our Hotel Delivery Program. Also, customized programs can be tailored to suit your business needs, so contact your N&O rep today.

Plan B for Business
Advantage Newspaper Sponsorship Program
Hotel Program

Subscriber Rewards

The N&O ZONE is a special place online just for home delivery subscribers of The News & Observer with weekly giveaways, exclusive discounts and other special offers.

N&O ZONE Subscriber Rewards

Phone: 919-836-2890
Monday - Friday, 7:30AM - 4PM
Email: zonecontact@nando.com

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Contact Circulation

For any issue that cannot be handled in the Online Subscriber Services Center, you may contact N&O Circulation customer service directly.




Send us an email through the help desk.

Newsroom Administration

Name Title Work Phone
John DrescherSenior VP/Executive Editor(919) 829-4515
Dan BarkinSenior Editor/News(919) 829-4562
Steve RileySenior Editor/Investigations(919) 836-4940
Linda WilliamsSenior Editor/Front Page(919) 829-4524
Susan SpringDirector of Newsroom Operations(919) 829-4860
Amy RueEditorial Assistant(919) 829-4566

Business and Politics

Name Title Work Phone
J. Andrew CurlissCapitol Editor(919) 829-4840
David BrackenBusiness Editor(919) 829-4548
Lynn BonnerState Government/Education/DHHS(919) 829-4821
Colin CampbellPolitics(919) 829-4698
Rob ChristensenGovernor/Politics/Columnist(919) 829-4532
Jessaca GiglioShop Talk Editor(919) 829-4649
Craig JarvisPolitics/State Government(919) 829-4576
John MurawskiHealthcare/Utilities/Energy(919) 829-8932
David RaniiBusiness reporter(919) 829-4877

Cary/Southwest Wake

Name Title Work Phone
Jessica BanovCary/Southwest Wake Editor(919) 460-2605
J. Mike BlakeCary/Southwest Wake Sports Editor(919) 460-2606
Will DoranSouthwest Wake(919) 460-2604
Kathryn TrogdonCary(919) 460-2608


Name Title Work Phone
Mark SchultzDurham/Orange Editor(919) 829-8950
Elliott WarnockDurham/Orange Sports Editor(919) 829-8951
Virginia BridgesDurham, Durham County...
Tammy GrubbChapel Hill, Orange County Government(919) 829-8926

Eastern Wake/Garner-Cleveland

Name Title Work Phone
Johnny WhitfieldEastern Wake/Garner-Cleveland Editor(919) 829-4823
Aaron MoodyEastern Wake Sports Editor(919) 829-4806
Clay BestGarner-Cleveland Sports Editor(919) 836-5751
Jonathan AlexanderGarner(919) 829-4822


Name Title Work Phone
Brooke CainAssistant Features Editor(919) 829-4579
David MenconiArts Writer / Music Critic(919) 829-4759
Andrea WeiglAssistant Features Editor(919) 829-4848

Interactive Media

Name Title Work Phone
Web site issues (919) 836-5708
Eric FrederickManaging Editor of newsobserver.com(919) 829-8956
Paige BarefootOnline Content Producer / Interactive Designer(919) 836-2894
Bob BruecknerInteractive News Producer(919) 836-2886
Aolani DoneganSocial Media Specialist(919) 829-8983
Kevin KeisterOnline Sports Editor(919) 829-4508
Tim LeeGraphic/Multimedia Journalist(919) 829-4851
Andrew RomanOnline Content Producer(919) 829-4812
Karen WillenbrechtOnline Content Producer(919) 829-4831
Mike WilliamsTriangle.com Editor(919) 836-4973


Name Title Work Phone
Dan KaneInvestigations(919) 829-4861
Joseph NeffInvestigations(919) 829-4516
Mandy LockeInvestigations(919) 829-8927


Name Title Work Phone
Mary CornatzerSunday Editor, Tar Heel of the Week Editor, Arts and Living Editor(919) 829-4755
Thad OgburnMetro and Community Papers Editor(919) 829-8987
Richard StradlingDeputy Metro Editor(919) 829-4739
Thomas GoldsmithWake County Editor/Senior Affairs(919) 829-8929
Deborah JacksonNight Metro Editor(919) 829-8920
Anne BlytheCourts(919) 836-4948
Ron GallagherPolice/Traffic/Weather(919) 829-4572
T. Keung HuiWake Schools(919) 829-4534
Thomasi McDonaldCrime(919) 829-4533
Martha QuillinSunday Enterprise(919) 829-8989
Barry SaundersColumnist(919) 836-2811
Josh ShafferGeneral Assignment/Columnist(919) 829-4818
Bruce SiceloffTransportation/Airport/Road Worrier(919) 829-4527
Paul A. SpechtRaleigh/Wake County(919) 829-4870
Jane StancillEducation(919) 829-4559

Midtown Raleigh / North Raleigh

Name Title Work Phone
Sarah NagemMidtown/North Raleigh Editor(919) 829-4635
Mechelle HankersonNorth Raleigh(919) 829-4802
Jessika MorganSports(919) 829-4538

News Research

Name Title Work Phone
Teresa LeonardDirector of News Research(919) 829-4866
David RaynorDatabase Manager(919) 829-4798


Name Title Work Phone
Ned BarnettEditorial Page Editor(919) 829-4512
Burgetta WheelerOp-Ed Page Editor(919) 829-4825
Jim JenkinsDeputy Editorial Page editor(919) 829-4513
Sam NewkirkLetters Editor(919) 836-2844


Name Title Work Phone
Scott SharpeDirector of Multimedia(919) 836-4927
John HansenPicture Editor(919) 812-7343
Ethan HymanPhotographer(919) 812-7579
Jill KnightPhotographer(704) 651-8895
Juli LeonardPhotographer(919) 812-7378
Chuck LiddyPhotographer(919) 812-7311
Travis LongPhotographer(919) 812-7564
Corey LowensteinPhotographer(919) 812-7313
Harry Lynch Jr.Photographer(919) 812-7332
Chris SewardPhotographer(919) 812-7307
Robert WillettPhotographer(919) 812-7511


Name Title Work Phone
Scott BolejackSmithfield/Clayton Editor(919) 836-5747
Clay BestSmithfield/Clayton Sports Editor(919) 836-5751
John HamlinJohnston County/Smithfield(919) 836-5768


Name Title Work Phone
Steve RuinskySports Editor(919) 829-4530
Chris WrightAssistant Sports Editor(919) 829-4643
Chip AlexanderCarolina Hurricanes beat reporter(919) 829-8945
Andrew CarterUNC Sports Writer(919) 829-8944
Luke DeCockColumnist(919) 829-8947
J.P. GiglioN.C. State Sports/College Football writer(919) 829-8938
Laura KeeleyDuke Sports Writer(919) 829-4556

Interactive Media

Name Title Work Phone
Charles MachalickyDirector, Regional Interactive Operations(919) 836-5712
Dan BarkinSr. Editor/Online(919) 829-4562


Name Title Work Phone
Eric FrederickManaging Editor - newsobserver.com(919) 829-8956
Mike WilliamsManaging Editor - triangle.com(919) 836-4973
Bob BruecknerInteractive News Producer(919) 836-2886
Kevin KeisterInteractive News Producer(919) 829-4508
Paige BarefootInteractive News Producer(919) 836-2894
Andrew RomanInteractive News Producer(919) 829-4812
Karen WillenbrechtInteractive News Producer(919) 829-4831
Aolani DoneganSocial Media Specialist(919) 829-8983


Name Title Work Phone
Doug RogersInteractive Media Sales Manager(919) 836-5658
Kara BloomerInteractive Retail Sales Manager(919) 836-5912
Crista MooreSales Consultant(919) 836-2866
Shelley BewleySales Consultant(919) 836-5640
Mark ChevezSales Consultant (919) 836-5622
Clyde JenkinsSales Consultant(919) 836-5601
Rachel RossSales Consultant(919) 836-5653
Terri DowdSales Assistant(919) 829-4605
Jamie HymanSales Consultant(919) 836-5725
Chad IngleSales Consultant(919) 932-8797
Kimberly StelsingSales Consultant(919) 836-5742
Stephanie QuinnSales Consultant(919) 836-5908
Nicolle MorockSales Assistant(919) 836-4807
Chasity RichardsonSales Assistant(919) 836-2887
Tina BrandonAd Operations(919) 836-5903
Sharon WhitleyAd Operations(919) 836-5690


Name Title Work Phone
Alexandra PorterWeb Designer(919) 829-4880
Uday DorawalaWeb Programmer(919) 829-4533

Insider State Government News Service

Name Title Work Phone
Clifton DowellGeneral Manager(919) 836-2804
Patrick GannonInsider Editor(919) 836-2801
Benjamin BrownInsider Reporter(919) 836-2858
Matthew BettsInsider Tracking (919) 836-2807
Michael WhiteCopy Editor(919) 836-2806