Contact Us

Main Office
The News & Observer
215 South McDowell Street
P.O. Box 191
Raleigh, NC 27602

Main: (919) 829-4500
Customer Service: (800) 522-4205

To place a Classified ad, you may use our online order entry. For other classified ad questions or issues, use the form below.

General telephone inquiries


General office hours

Monday through Friday: 9:00 a.m. to 5:00 p.m.

Contact numbers

Advertising (919) 836-5600 or (800) 736-2602 Fax: (919) 836-5689


Title Name/Email Work Phone
Orage Quarles IIIPresident/Publisher (919) 829-4659
John DrescherSenior Vice President and Executive Editor (919) 829-4515
Gary SmithVice President of Advertising (919) 836-5680
Jim PuryearVice President of Audience Development (919) 829-4727
Liz MarkVice President of Human Resources (919) 829-4771
Caroline WillinghamVice President of Finance (919) 829-4849


Title Name/Email Work Phone
Vice President of Advertising Gary Smith
(919) 836-5680
Digital and Strategic Accounts Director Chris Trares
(919) 836-5737
Local Advertising Director Doug Rogers
(919) 836-5658
Majors & National Advertising Director Patti Vargas
(919) 836-5623
Advertising Director
Niche and Staff Development
Denise Walker
(919) 836-5660
Advertising Sales Manager
Inside Retail Sales &
Mark Alston
(919) 836-5630
Inside Classified Sales Manager Cathy Wallace
(919) 829-4603
Automotive Sales Manager Jeremy Canaday
(919) 836-5733
New Business Sales Manager Adam Fitzgerald
(919) 836-5640
Advertising Production Manager Matt Long
(919) 836-5670
Digital Fulfillment Manager Charles Machalicky
(919) 836-5712
Preprint Coordinator Jennifer Trainer
(919) 836-5656
Collections & Credit Manager Debbie Mahaffey
(919) 829-4681, (800) 849-1948

Community Newspapers Advertising

Title Name/Email Work Phone
Advertising Sales Manager
Garner-Cleveland Record, Clayton News-Star,
Southwest Wake News and Smithfield Herald
Stewart McLeod
(919) 553-7234
Advertising Sales Manager
The Chapel Hill News & The Durham News
Angela Joines
(919) 829-8514
Advertising Sales Manager
North Raleigh News & Eastern Wake News
Cathy Wallace
(919) 829-4603
Advertising Sales Manager
Midtown Raleigh News & The Cary News
Shelley Bewley
(919) 836-5909

Subscriber Services

To handle basic subscription transactions including starting delivery, temporarily stopping delivery or reporting a delivery problem please visit our easy-to-use site below.

Online Subscriber Services Center

Single Copy Sales

Single copy is the distribution and sales of The News & Observer at vending rack and in-store locations. The News & Observer single copy buyers differ from home delivery subscribers in that they make the decision to purchase a newspaper on a daily basis.

List of paper locations

News in Education

The News in Education program is a cooperative effort of newspapers and thousands of schools in the U.S., Canada and other nations where the newspapers is used as a tool of instruction. Publishers provide copies of their newspapers to schools, sponsor teacher education programs, offer instructional resource materials and generally help schools develop newspaper use for student learning.

News in Education

Business Center

Welcome to The News & Observer business center! Here you will find information on our popular bulk newspaper deliveries, special event sponsorships, and our Hotel Delivery Program. Also, customized programs can be tailored to suit your business needs, so contact your N&O rep today.

Plan B for Business
Advantage Newspaper Sponsorship Program
Hotel Program

Subscriber Rewards

The N&O ZONE is a special place online just for home delivery subscribers of The News & Observer with weekly giveaways, exclusive discounts and other special offers.

N&O ZONE Subscriber Rewards

Phone: 919-836-2890
Monday - Friday, 7:30AM - 4PM

Contact Circulation

For any issue that cannot be handled in the Online Subscriber Services Center, you may contact N&O Circulation customer service directly.




Send us an email through the help desk.

Newsroom Administration

Name Title Work Phone
John DrescherSenior VP/Executive Editor(919) 829-4515
Dan BarkinSenior Editor/News(919) 829-4562
Steve RileySenior Editor/Investigations(919) 836-4940
Linda WilliamsSenior Editor/Front Page(919) 829-4524
Susan SpringDirector of Newsroom Operations(919) 829-4860
Karen KoomenEditorial Assistant(919) 829-4566

Business and Politics

Name Title Work Phone
Eric FrederickInterim Capitol Editor(919) 829-8956
David BrackenBusiness Editor(919) 829-4548
Lynn BonnerState Government/Education/DHHS(919) 829-4821
Colin CampbellPolitics(919) 829-4698
Rob ChristensenGovernor/Politics/Columnist(919) 829-4532
Will DoranPolitifact(919) 836-2858
Craig JarvisPolitics/State Government(919) 829-4576
John MurawskiHealthcare/Utilities/Energy(919) 829-8932
David RaniiBusiness reporter(919) 829-4877

Cary/Southwest Wake

Name Title Work Phone
Jessica BanovCary/Southwest Wake Editor(919) 460-2605
J. Mike BlakeCary/Southwest Wake Sports Editor(919) 460-2606
Henry GarganSouthwest Wake(919) 460-2604
Dawn Harriscalendar listings(919) 460-2607
Kathryn TrogdonCary(919) 460-2608


Name Title Work Phone
Mark SchultzDurham/Orange Editor(919) 829-8950
Elliott WarnockDurham/Orange Sports Editor(919) 829-8951
Virginia BridgesDurham, Durham County(919) 829-8924
Tammy GrubbChapel Hill, Orange County Government(919) 829-8926

Eastern Wake/Garner-Cleveland

Name Title Work Phone
Johnny WhitfieldEastern Wake/Garner-Cleveland Editor(919) 829-4823
Aaron MoodyEastern Wake Sports Editor(919) 829-4806
Clay BestGarner-Cleveland Sports Editor(919) 836-5751
Jonathan AlexanderGarner(919) 829-4822


Name Title Work Phone
Brooke CainAssistant Features Editor(919) 829-4579
David MenconiArts Writer / Music Critic(919) 829-4759
Andrea WeiglAssistant Features Editor(919) 829-4848

Interactive Media

Name Title Work Phone
Web site issues (919) 836-5708
Bob BruecknerInterim Digital Editor(919) 836-2886
Paige BarefootOnline Content Producer / Interactive Designer(919) 836-2894
Aolani DoneganSocial Media Specialist(919) 829-8983
Kevin KeisterOnline Sports Editor(919) 829-4508
Tim LeeGraphic/Multimedia Journalist(919) 829-4851
Andrew RomanOnline Content Producer(919) 829-4812
Karen WillenbrechtOnline Content Producer(919) 829-4831
Mike WilliamsArtsNow & Editor...


Name Title Work Phone
Dan KaneInvestigations(919) 829-4861
Joseph NeffInvestigations(919) 829-4516
Mandy LockeInvestigations(919) 829-8927


Name Title Work Phone
Mary CornatzerSunday Editor, Tar Heel of the Week Editor, Arts and Living Editor(919) 829-4755
Thad OgburnMetro and Community Papers Editor(919) 829-8987
Richard StradlingDeputy Metro Editor(919) 829-4739
Thomas GoldsmithWake County Editor/Senior Affairs(919) 829-8929
Deborah JacksonNight Metro Editor(919) 829-8920
Anne BlytheCourts(919) 836-4948
Ron GallagherPolice/Traffic/Weather(919) 829-4572
T. Keung HuiWake Schools(919) 829-4534
Thomasi McDonaldCrime(919) 829-4533
Martha QuillinSunday Enterprise(919) 829-8989
Barry SaundersColumnist(919) 836-2811
Josh ShafferGeneral Assignment/Columnist(919) 829-4818
Bruce SiceloffTransportation/Airport/Road Worrier(919) 829-4527
Paul A. SpechtRaleigh/Wake County(919) 829-4870
Jane StancillEducation(919) 829-4559

Midtown Raleigh / North Raleigh

Name Title Work Phone
Sarah NagemMidtown/North Raleigh Editor(919) 829-4635
Mechelle HankersonNorth Raleigh(919) 829-4802
Jessika MorganSports(919) 829-4538

News Research

Name Title Work Phone
Teresa LeonardDirector of News Research(919) 829-4866
David RaynorDatabase Manager(919) 829-4798


Name Title Work Phone
Ned BarnettEditorial Page Editor(919) 829-4512
Burgetta WheelerOp-Ed Page Editor(919) 829-4825
Jim JenkinsDeputy Editorial Page Editor(919) 829-4513
Sam NewkirkLetters Editor(919) 836-2844


Name Title Work Phone
Scott SharpeDirector of Multimedia(919) 836-4927
John HansenPicture Editor(919) 812-7343
Ethan HymanPhotographer(919) 812-7579
Jill KnightPhotographer(704) 651-8895
Juli LeonardPhotographer(919) 812-7378
Chuck LiddyPhotographer(919) 812-7311
Travis LongPhotographer(919) 812-7564
Corey LowensteinPhotographer(919) 812-7313
Harry Lynch Jr.Photographer(919) 812-7332
Chris SewardPhotographer(919) 812-7307
Robert WillettPhotographer(919) 812-7511


Name Title Work Phone
Scott BolejackSmithfield/Clayton Editor(919) 836-5747
Clay BestSmithfield/Clayton Sports Editor(919) 836-5751


Name Title Work Phone
Steve RuinskySports Editor(919) 829-4530
Jessaca GiglioAssistant Sports Editor(919) 829-4649
Chip AlexanderCarolina Hurricanes beat reporter(919) 829-8945
Andrew CarterUNC Sports Writer(919) 829-8944
Luke DeCockColumnist(919) 829-8947
J.P. GiglioN.C. State Sports/College Football writer(919) 829-8938
Laura KeeleyDuke Sports Writer(919) 829-4556

Interactive Media

Name Title Work Phone
Dan BarkinSr. Editor/Online(919) 829-4562


Name Title Work Phone
Eric FrederickManaging Editor - 829-8956
Mike WilliamsManaging Editor - 836-4973
Bob BruecknerInteractive News Producer(919) 836-2886
Kevin KeisterInteractive News Producer(919) 829-4508
Paige BarefootInteractive News Producer(919) 836-2894
Andrew RomanInteractive News Producer(919) 829-4812
Karen WillenbrechtInteractive News Producer(919) 829-4831
Aolani DoneganSocial Media Specialist(919) 829-8983

Interactive Operations

Name Title Work Phone
Charles MachalickyDirector of Interactive Operations(919) 836-5712
Alexandra PorterWeb Designer(919) 829-4880

Insider State Government News Service

Name Title Work Phone
Clifton DowellGeneral Manager(919) 836-2804
Patrick GannonInsider Editor(919) 836-2801
Benjamin BrownInsider Reporter(919) 836-2858
Matthew BettsInsider Tracking (919) 836-2807
Michael WhiteCopy Editor(919) 836-2806