Contact Us

Main Office
The News & Observer
215 South McDowell Street
P.O. Box 191
Raleigh, NC 27602

Main: (919) 829-4500
Customer Service: (800) 522-4205

To place a Classified ad, you may use our online order entry. For other classified ad questions or issues, use the form below.

General telephone inquiries


General office hours

Monday through Friday: 9:00 a.m. to 5:00 p.m.

Contact numbers

Advertising (919) 836-5600 or (800) 736-2602 Fax: (919) 836-5689


Title Name/Email Work Phone
Sara GlinesPresident/Publisher (919) 829-4659
John DrescherSenior Vice President and Executive Editor (919) 829-4515
Gary SmithVice President of Advertising (919) 836-5680
Jim PuryearVice President of Audience Development (919) 829-4727
Liz MarkVice President of Human Resources (919) 829-4771
Caroline WillinghamVice President of Finance (919) 829-4849


Title Name/Email Work Phone
Vice President of Advertising Gary Smith
(919) 836-5680
Advertising Sales Director Del Scheitler
(919) 836-5737
Local Advertising Director Doug Rogers
(919) 836-5658
Majors & National Advertising Director Patti Vargas
(919) 836-5623
Advertising Director
Niche and Staff Development
Denise Walker
(919) 836-5660
Advertising Sales Manager
Inside Retail Sales &
Mark Alston
(919) 836-5630
Inside Classified Sales Manager Cathy Wallace
(919) 829-4603
Automotive Sales Manager Eric Didawick
(919) 836-5601
Advertising Production Manager Matt Long
(919) 836-5670
Preprint Coordinator Jennifer Trainer
(919) 836-5656
Collections & Credit Manager Debbie Mahaffey
(919) 829-4681, (800) 849-1948

Community Newspapers Advertising

Title Name/Email Work Phone
Advertising Sales Director
The Chapel Hill News & The Durham News
Doug Rogers
(919) 829-8914
Advertising Sales Manager
Garner-Cleveland Record, Clayton News-Star, Smithfield Herald, North Raleigh News & Eastern Wake News
Cathy Wallace
(919) 829-4603
Advertising Sales Manager
Midtown Raleigh News, North Raleigh News
Shelley Bewley
(919) 836-5909
Advertising Sales Manager
Southwest Wake News & The Cary News
Kaki Berkeley
(919) 836-5997

Subscriber Services

To handle basic subscription transactions including starting delivery, temporarily stopping delivery or reporting a delivery problem please visit our easy-to-use site below.

Online Subscriber Services Center

Single Copy Sales

Single copy is the distribution and sales of The News & Observer at vending rack and in-store locations. The News & Observer single copy buyers differ from home delivery subscribers in that they make the decision to purchase a newspaper on a daily basis.

List of paper locations

News in Education

The News in Education program is a cooperative effort of newspapers and thousands of schools in the U.S., Canada and other nations where the newspapers is used as a tool of instruction. Publishers provide copies of their newspapers to schools, sponsor teacher education programs, offer instructional resource materials and generally help schools develop newspaper use for student learning.

News in Education

Business Center

Welcome to The News & Observer business center! Here you will find information on our popular bulk newspaper deliveries, special event sponsorships, and our Hotel Delivery Program. Also, customized programs can be tailored to suit your business needs, so contact your N&O rep today.

Plan B for Business
Advantage Newspaper Sponsorship Program
Hotel Program

Subscriber Rewards

The N&O ZONE is a special place online just for home delivery subscribers of The News & Observer with weekly giveaways, exclusive discounts and other special offers.

N&O ZONE Subscriber Rewards

Phone: 919-836-2890
Monday - Friday, 7:30AM - 4PM

Contact Circulation

For any issue that cannot be handled in the Online Subscriber Services Center, you may contact N&O Circulation customer service directly.




Send us an email through the help desk.

Newsroom Administration

Name Title Work Phone
John DrescherSenior VP/Executive Editor(919) 829-4515
Dan BarkinSenior Editor/News(919) 829-4562
Steve RileySenior Editor/Investigations(919) 836-4940
Susan SpringDirector of Newsroom Operations(919) 829-4860

Business and Politics

Name Title Work Phone
Jordan SchraderCapitol Editor(919) 829-8956
Mary CornatzerInterim Business Editor(919) 829-4548
Lynn BonnerState Government/Education/DHHS(919) 829-4821
Colin CampbellPolitics/State Government(919) 829-4698
Rob ChristensenColumnist(919) 829-4532
Will DoranPolitiFact NC reporter(919) 836-2858
Craig JarvisPolitics/State Government(919) 829-4576
John MurawskiHealthcare/Utilities/Energy(919) 829-8932
David RaniiBusiness reporter(919) 829-4877

Cary/Southwest Wake

Name Title Work Phone
Jessica BanovCary/Southwest Wake Editor(919) 460-2605
Henry GarganSouthwest Wake(919) 460-2604
Dawn HarrisCalendar listings(919) 460-2607
Kathryn TrogdonCary(919) 460-2608


Name Title Work Phone
Mark SchultzDurham/Orange Editor(919) 829-8950
Virginia BridgesDurham, Durham County(919) 829-8924
Tammy GrubbChapel Hill, Orange County Government(919) 829-8926

Eastern Wake/Garner-Cleveland

Name Title Work Phone
Johnny WhitfieldEastern Wake/Garner-Cleveland Editor(919) 829-4823
Aaron MoodyEastern Wake reporter(919) 829-4806


Name Title Work Phone
Brooke CainAssistant Features Editor(919) 829-4579
David MenconiArts Writer / Music Critic(919) 829-4759
Andrea WeiglAssistant Features Editor(919) 829-4848

Interactive Media

Name Title Work Phone
Website issues (919) 836-5708
Eric FrederickDigital Managing Editor(919) 829-8956
Bob BruecknerDigital Content Producer(919) 836-2886
Aolani DoneganSocial Media Specialist(919) 829-8983
Kevin KeisterDigital Sports Editor(919) 829-4508
Andrew RomanDigital Content Producer(919) 829-4812
Mike WilliamsArtsNow & Editor(919) 836-4973
Pressley BairdCollege Town Editor(919) 829-8935


Name Title Work Phone
Dan KaneInvestigations(919) 829-4861
Joseph NeffInvestigations(919) 829-4516
Mandy LockeInvestigations(919) 829-8927


Name Title Work Phone
Mary CornatzerSunday Editor, Tar Heel of the Week Editor, Arts and Living Editor(919) 829-4755
Thad OgburnMetro and Community Papers Editor(919) 829-8987
Richard StradlingDeputy Metro Editor(919) 829-4739
Deborah JacksonNight Metro Editor(919) 829-8920
Anne BlytheCourts(919) 836-4948
Ron GallagherPolice/Traffic/Weather(919) 829-4572
T. Keung HuiWake Schools(919) 829-4534
Thomasi McDonaldCrime(919) 829-4533
Martha QuillinSunday Enterprise(919) 829-8989
Barry SaundersColumnist(919) 836-2811
Josh ShafferGeneral Assignment/Columnist(919) 829-4818
Michael WhiteDigital Content Producer/Metro Editor(919) 836-2806
Paul A. SpechtRaleigh/Wake County(919) 829-4870
Jane StancillEducation(919) 829-4559

Midtown Raleigh / North Raleigh

Name Title Work Phone
Sarah NagemMidtown/North Raleigh Editor(919) 829-4635
Chris CioffiReporter(919) 829-4802
Madison IszlerReporter(919) 836-4952

News Research

Name Title Work Phone
Teresa LeonardDirector of News Research(919) 829-4866
David RaynorDatabase Manager(919) 829-4798


Name Title Work Phone
Ned BarnettEditorial Page Editor(919) 829-4512
Jim JenkinsDeputy Editorial Page Editor(919) 829-4513
Sam NewkirkLetters Editor(919) 836-2844


Name Title Work Phone
Scott SharpeDirector of Multimedia(919) 836-4927
John HansenPicture Editor(919) 812-7343
Ethan HymanPhotographer(919) 812-7579
Jill KnightPhotographer(704) 651-8895
Juli LeonardPhotographer(919) 812-7378
Chuck LiddyPhotographer(919) 812-7311
Travis LongPhotographer(919) 812-7564
Corey LowensteinPhotographer(919) 812-7313
Chris SewardPhotographer(919) 812-7307
Robert WillettPhotographer(919) 812-7511


Name Title Work Phone
Scott BolejackSmithfield/Clayton Editor(919) 836-5747
Abbie BennettReporter - Smithfield(919) 836-5768
Drew JacksonReporter - Clayton(919) 836-5768


Name Title Work Phone
Steve RuinskySports Editor(919) 829-4530
Jessaca GiglioAssistant Sports Editor(919) 829-4649
Chip AlexanderCarolina Hurricanes beat reporter(919) 829-8945
Andrew CarterUNC Sports Writer(919) 829-8944
Luke DeCockColumnist(919) 829-8947
J.P. GiglioN.C. State Sports/College Football writer(919) 829-8938
Jessika MorganDuke Sports Writer(919) 829-4556
Jonathan AlexanderACC reporter(919) 829-4822
J. Mike BlakeHigh school sports(919) 460-2606