Departments

Department Contact List

General telephone inquiries

800-522-4205

General office hours

Monday through Friday: 9:00 a.m. to 5:00 p.m.

Contact numbers

Advertising (208) 377-6309

Administration

Title Name/Email Work Phone
Orage Quarles IIIPresident/Publisher (919) 829-4659
John DrescherSenior Vice President and Executive Editor (919) 829-4515
Richard RinehartSenior Vice President of Operations and Strategic Planning (919) 829-4782
Gary SmithVice President of Classified Advertising and Interactive Media (919) 836-5680
Felicia GressetteVice President of Marketing and Community Publishing (919) 836-2870
Jim PuryearVice President of Audience Development (919) 829-4727
Jim McClureVice President of Display Advertising (919) 836-2822
Jackie StarkVice President of Human Resources (919) 829-4771

Advertising

Title Name/Email Work Phone
Vice President for Local & Regional Advertising Jim McClurejim.mcclure@newsobserver.com (919) 836-2822
Vice President for Interactive Media, Classified & Direct Marketing Gary Smith gary.smith@newsobserver.com (919) 836-5680
Advertising Production Manager Matt Long matt.long@newsobserver.com (919) 836-5670
Preprint Coordinator Jennifer Trainer jennifer.trainer@newsobserver.com (919) 836-5656
Local Group Advertising Manager Mark Alstonmark.alston@newsobserver.com (919) 836-5630
Local Group Advertising Manager Peter Tompkinspeter.tompkins@newsobserver.com (919) 836-5909
Local Group Advertising Manager Doug Rogersdoug.rogers@newsobserver.com (919) 836-5658
Inside Sales Manager
(Classifieds, special occasions, obituaries, legals)		 Cathy Wallacecathy.wallace@newsobserver.com (919) 829-4603
Interactive Retail Sales Manager Kara Bloomerkara.bloomer@newsobserver.com (919) 836-5912

Community Newspapers Advertising Directors

Title Name/Email Work Phone
The Chapel Hill News and The Durham News Mark Alstonmark.alston@newsobserver.com (919) 836-5630
Eastern Wake News, Garner-Clayton Record and The Herald Stewart McLeodstewart.mcleod@newsobserver.com (919) 553-7234
The Cary News and Southwest Wake News Sandy Altmansandy.altman@newsobserver.com (919) 836-5731
Credit and Finance Manager Debbie Mahaffeydebbie.mahaffey@newsobserver.com (919) 829-4681

Subscriber Services

To handle basic subscription transactions including starting delivery, temporarily stopping delivery or reporting a delivery problem please visit our easy-to-use site below.

Online Subscriber Services Center

Single Copy Sales

Single copy is the distribution and sales of The News & Observer at vending rack and in-store locations. The News & Observer single copy buyers differ from home delivery subscribers in that they make the decision to purchase a newspaper on a daily basis.

List of paper locations

Buy at the beach

Newspapers in Education

The Newspaper in Education program is a cooperative effort of newspapers and thousands of schools in the U.S., Canada and other nations where the newspapers is used as a tool of instruction. Publishers provide copies of their newspapers to schools, sponsor teacher education programs, offer instructional resource materials and generally help schools develop newspaper use for student learning.

Newspapers in Education

Business Center

Welcome to The News & Observer business center! Here you will find information on our popular bulk newspaper deliveries, special event sponsorships, and our Hotel Delivery Program. Also, customized programs can be tailored to suit your business needs, so contact your N&O rep today.

Plan B for Business

Advantage Newspaper Sponsorship Program

Hotel Program

Subscriber Rewards

The N&O ZONE is a special place online just for home delivery subscribers of The News & Observer with weekly giveaways, exclusive discounts and other special offers.

N&O ZONE Subscriber Rewards

Phone: 919-836-2890

Monday - Friday, 7:30AM - 4PM

Email: zonecontact@nando.com

Extra Sundays

Add extra Sundays to your new or current News & Observer subscription for only $1 a piece!

Sign up for extra Sundays

Contact Circulation

For any issue that cannot be handled in the Online Subscriber Services Center, you may contact N&O Circulation customer service directly.

Phone

800-522-4205

Email

Send us an email through the help desk.

Newsroom Administration

Name Title Work Phone
John DrescherSenior VP/Executive Editor(919) 829-4515
Dan BarkinSenior Editor/News(919) 829-4562
Steve RileySenior Editor/Investigations, Sunday, Tar Heel of the Week(919) 836-4940
Linda WilliamsSenior Editor/Front Page(919) 829-4524
Susan SpringDirector of Newsroom Operations(919) 829-4860
Ann LeeEditorial Assistant(919) 829-4564
Amy RueEditorial Assistant(919) 829-4566

Business

Name Title Work Phone
Mary CornatzerBusiness/Capitol Editor(919) 829-4755
David BrackenAssistant Business/Capitol Editor(919) 829-4548
Lynn BonnerEducation/Environment/DHHS(919) 829-4821
Virginia BridgesShop Talk Reporter(919) 829-8917
Rob ChristensenGovernor/Politics/Columnist(919) 829-4532
John FrankPolitics(919) 829-4698
Jessaca GiglioShop Talk Editor(919) 829-4649
Craig JarvisState Government(919) 829-4576
John MurawskiTelecom/Utilities/Energy(919) 829-8932
David RaniiBanking and Technology(919) 829-4877

Durham/Orange/Chatham

Name Title Work Phone
Mark SchultzDurham/Orange Editor(919) 932-2003
Tammy GrubbChapel Hill, Orange County Government(919) 932-8746
Jim WiseDurham, Durham County Government(919) 932-2004

Features

Name Title Work Phone
Carole Tanzer MillerFeatures Editor(919) 829-8901
Adrienne Johnson MartinAssistant Features Editor(919) 829-4751
David MenconiMusic Reporter(919) 829-4759
Andrea WeiglFood Writer(919) 829-4848

Graphics

Name Title Work Phone
Tim LeeGraphic Journalist/Illustrator(919) 829-4851

Interactive Media

Name Title Work Phone
Web site issues (919) 836-5708
Eric FrederickManaging Editor of newsobserver.com(919) 829-8956
Bob BruecknerInteractive News Producer(919) 836-2886
Matthew FortnerOnline Content Producer
Kevin KeisterOnline Sports Editor(919) 829-4508
Paige BarefootOnline Content Producer / Interactive Designer(919) 836-2894
Andrew RomanOnline Content Producer(919) 829-4812
Mike WilliamsTriangle.com Editor(919) 836-4973

Investigations

Name Title Work Phone
Dan KaneInvestigations(919) 829-4861
J. Andrew CurlissInvestigations(919) 829-4840
Joseph NeffInvestigations(919) 829-4516

Metro

Name Title Work Phone
Thad OgburnMetro Editor(919) 829-8987
Richard StradlingDeputy Metro Editor(919) 829-4739
Mandy LockeSunday Enterprise(919) 829-8927
Thomasi McDonaldCrime(919) 829-4533
Renee ElderHealthcare/Science/N.C. State University(919) 829-4528
Bruce SiceloffTransportation/Airport/Road Worrier(919) 829-4527
Jane StancillEducation(919) 829-4559
Ron GallagherPolice/Traffic/Weather(919) 829-4572
Barry SaundersColumnist(919) 836-2811

News Research

Name Title Work Phone
Teresa LeonardDirector of News Research(919) 829-4866
David RaynorDatabase Manager(919) 829-4798
Brooke CainResearcher/Reporter(919) 829-4579
Peggy NealResearcher/Archivist(919) 829-8931

Night Desk

Name Title Work Phone
Deborah JacksonNight Metro Editor(919) 829-8920
Matt CaulderPolice/Traffic/Weather(919) 829-4758

Opinion

Name Title Work Phone
Ned BarnettEditorial Page Editor(919) 829-8955
Jim JenkinsDeputy Editorial Page Editor(919) 829-4513
Burgetta WheelerEditorial Writer/Letters Editor(919) 829-4825

Photography

Name Title Work Phone
Scott SharpeDirector of Multimedia(919) 836-4927
John HansenPicture Editor(919) 812-7343
Ethan HymanPhotographer(919) 829-4735
Takaaki IwabuPhotographer(919) 812-4483
Juli LeonardPhotographer(919) 829-4896
Chuck LiddyPhotographer(919) 812-7311
Travis LongPhotographer(919) 812-7564
Corey LowensteinPhotographer(919) 829-4735
Harry Lynch Jr.Photographer(919) 932-2006
Chris SewardPhotographer(919) 812-7307
Robert WillettPhotographer(919) 829-4735

Sports

Name Title Work Phone
Gary SchwabSenior Sports Editor(919) 829-4552
Steve RuinskySports Editor(919) 829-4530
Chris WrightAssistant Sports Editor(919) 829-4643
Chip AlexanderCarolina Hurricanes beat reporter(919) 829-8945
Andrew CarterUNC Sports Writer(919) 829-8944
Luke DeCockColumnist(919) 829-8947
J.P. GiglioN.C. State Sports/College Football writer(919) 829-8938
Laura KeeleyDuke Sports Writer(919) 829-4556
Tim StevensPrep Sports Reporter(919) 829-8910
Caulton TudorColumnist(919) 829-8946

Thumbs Up

Name Title Work Phone
Stacy ChandlerThumbs Up Editor(919) 829-4828

Wake County

Name Title Work Phone
Thomas GoldsmithWake County Editor/Senior Affairs(919) 829-8929
Anne BlytheCourts(919) 836-4948
Colin CampbellRaleigh(919) 829-4802
T. Keung Hui Wake Schools(919) 829-4534
Josh ShafferGeneral Assignment/Columnist(919) 829-4818
Martha QuillinWake County Government/Military Affairs(919) 829-8989

Interactive Media

Name Title Work Phone
Gary SmithInteractive Media Vice President(919) 836-5680
Charles MachalickyDirector, Regional Interactive Operations(919) 836-5712
Dan BarkinSr. Editor/Online(919) 829-4562

News

Name Title Work Phone
Eric FrederickManaging Editor - newsobserver.com(919) 829-8956
Mike WilliamsManaging Editor - triangle.com(919) 836-4973
Bob BruecknerInteractive News Producer(919) 836-2886
Matthew FortnerInteractive News Producer(919) 836-5708
Kevin KeisterInteractive News Producer(919) 829-4508
Paige MaxwellInteractive News Producer(919) 836-2894
Andrew RomanInteractive News Producer(919) 829-4812

Sales

Name Title Work Phone
Doug RogersInteractive Media Sales Manager(919) 836-5658
Kara BloomerInteractive Retail Sales Manager(919) 836-5912
Crista MooreSales Consultant(919) 836-2866
Shelley BewleySales Consultant(919) 836-5640
Mark ChevezSales Consultant (919) 836-5622
Clyde JenkinsSales Consultant(919) 836-5601
Rachel RossSales Consultant(919) 836-5653
Terri DowdSales Assistant(919) 829-4605
Jamie HymanSales Consultant(919) 836-5725
Chad IngleSales Consultant(919) 932-8797
Kimberly StelsingSales Consultant(919) 836-5742
Stephanie QuinnSales Consultant(919) 836-5908
Nicolle MorockSales Assistant(919) 836-4807
Chasity RichardsonSales Assistant(919) 836-2887
Tina BrandonAd Operations(919) 836-5903
Sharon WhitleyAd Operations(919) 836-5690

Production

Name Title Work Phone
Colleen StaffordWeb Designer(919) 829-4880
Laurel StrengWeb Designer(919) 829-4654
Uday DorawalaWeb Programmer(919) 829-4533

Insider State Government News Service

Name Title Work Phone
Clifton DowellProduct Manager - Insider(919) 836-2804
Jeremy AdamsProduction Editor(919) 836-2806
Scott MooneyhamInsider Editor(919) 836-2858

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