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So, med student, how does it feel to be old?

- Staff Writer

Published: Sat, Oct. 04, 2008 12:30AM

Modified Sat, Oct. 04, 2008 06:48AM

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CHAPEL HILL -- Older patients in hospitals and nursing homes have often been treated with disrespect, stripped of their identities and wrongly diagnosed.

As part of efforts to discourage such treatment, medical students at UNC-Chapel Hill recently got their own taste of how it feels to be old.

In a role-playing exercise this week, students were handed cards detailing fictional identities as older patients, then quickly subjected to a hasty, callous string of procedures.

HOW THE GAME WORKS

Players in the aging exercise are guided by cards they receive at the beginning of the game. The players face challenges that can include disabilities, health problems, stereotypes about aging, money troubles and the death of people close to them.

Starting from a table labeled independent living, the players draw cards that tell them to move to other tables labeled as nursing homes and assisted living centers. As they progress, they have many of their defining characteristics randomly taken away by participants who are labeled bosses.

At the UNC event -- which used a version of the game made by Slack Inc., an educational services company -- students playing older people had makeup applied against their will, were tagged with demeaning labels and received unnecessary procedures.

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"We can teach people in multiple ways -- giving a lecture about caring is, in my mind, not the best way to underline that issue," said Dr. Jan Busby-Whitehead, chief of the division of geriatric medicine at UNC-CH.

"The best way is to put someone in someone else's shoes."

Clamor filled a crowded classroom at UNC as residents and others playing "bosses" subjected students playing older patients to a series of indignities: commands to wear adult diapers and nicknames such as "Muffin" and "Sweetheart," with no serious attention to patients' concerns.

"I was frustrated to the point of death, which is what might happen in a real situation," said Allison Serra, a second-year student from Durham.

Providers nationwide are working to improve care for an oncoming wave of older patients, for both ethical and business reasons. Starting this week, Medicare, the federal insurance program for people over 65, will no longer pay doctors and hospitals for medical care that results from preventable errors.

"There is a perfect rationale behind that," said Dr. Hal Atkinson, program director for the geriatrics fellowship at Wake Forest University Baptist Medical Center.

Medicare wants to make sure hospitals that make fewer mistakes receive financial benefit, Atkinson said. "Certainly we could be doing better than we are now," he said.

At Wake Forest, about 75 percent of medical students spend time with geriatric patients during their third year, but the university wants to increase that to include all students.

"It's difficult from a societal perspective because there are so many negative images of older people that students get exposed to," Atkinson said.

Simulations illustrating the difficulties of older patients have been around for decades, Busby-Whitehead said. But given increasing numbers of older patients, the exercise is now mandatory for all incoming internal-medicine interns at UNC and is being extended to many other hospital staffers.

Faced with the prospect of amputations, forced restraints, shouted questions to deaf patients and other horrors, the UNC students seemed to get the picture quickly.

Second-year student Kira Peoples, 23, of Murfreesboro was given the role of a 60-year-old patient who mistakenly took a double dose of diuretics. She was labeled a "biter." Then, just after Peoples was put in an adult diaper, she drew the game's last card.

"I died! I got really dehydrated," Peoples said a few minutes later, pulling off the white sheet that marked her death.

"They made assumptions about me, and they didn't believe what I said."

thomas.goldsmith@newsobserver.com or 919-829-8929

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