News & Observer | newsobserver.com | Former reporter crafts her own story

Published: May 05, 2007 12:30 AM
Modified: May 05, 2007 02:43 AM

Former reporter crafts her own story

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Artisan at a Glance

Who: Shelley Roupas, Feel Good Frames

Ware: Personalized picture frames, ornaments, and bulletin boards

Location: Burlington

Contact: (336) 584-1259 and www.feelgoodframesstore.com

Price: Frames $21 to $48, ornaments $26, bulletin boards $160

Where to buy: Purple Puddle, 400 S. Elliott Road, Chapel Hill, 967-2919; Frances King Stationery, at Cameron Village, 2010 Cameron St., 821-5708, and at North Hills, 4209-125 Lassiter Mill Road, 781-0351; Lamb's Ear, North Hills, 4209-125 Lassiter Mill Road, 781-0351. Others area retail outlets and online ordering at www.feelgoodframesstore.com.

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When Shelley Roupas (then Harrell) was a teenager growing up in Greensboro, she knew she wanted to be a television reporter. "There was an anchor who'd come to class to talk to us and she sat on my desk in front. Ever since then I knew I wanted to be in television."

The stories Roupas was most drawn to during her years an a news anchor and reporter in several states were those about female entrepreneurs.

"I always got so motivated by those stories about women being empowered," she said.

What Roupas, 38, hadn't expected was that, after several years in the broadcast industry, she'd end up becoming one of those women.

Since 2002, when her husband was transferred from San Diego to Fayetteville, Roupas has been making customized picture frames in what she calls the "coastal cottage" style. She has since added ornaments and, most recently, bulletin boards to the mix.

In the past five years, Roupas, who now calls Burlington home, has gone from doing all the work herself to having two manufacturers cut the frames, as well as hiring shipping and administrative helpers. "I'm still doing much of the painting myself, but I do have another artist and an art student help out," said Roupas, whose Feel Good Frames products are sold in stores across the country.

Always artsy: "I've always painted," Roupas said. "I think my mother had great artistic talent, and me, I just think I've always been creative. I like fun, whimsical, and happy things."

On the go: Roupas decided to be a stay-at-home mother after her family moved to Fayetteville. "But I loved the rush of journalism," she said, "how everything was different every day. I think that's sort of what moved me to make things. I couldn't sit still."

Doing it herself: She decided to construct picture frames to go in the room of her son Thomas, who is now 5. "I think it's so important to surround yourself with sunny, happy colors and beautiful rooms. And I can't stand generic," Roupas said. "I bought a $25 circular saw from a handyman and got in the garage. A neighbor showed me how to work the saw. I'd be standing there pregnant, with dust all over me and with goggles on. Now I can't even fathom it." She has a second son, David, who is 18 months old.

From art to commerce: Roupas started to take finished frames to show the mothers at Thomas' playgroup. "They were my focus group. It was intimidating to say 'What do you guys think, do you like this?' But I got a lot of great feedback and they loved them. I finally got my nerve up and went to a local store." That store was The Pollitt Selection, owned by Patti Pollitt, who suggested offering personalized frames. "She really became a mentor for me," Roupas said. "She helped me understand the business." Roupas realized she had a new career. "I felt like I was on my way. I wanted to create something I loved that would also contribute financially to the family."

Moving up: By driving to stores in the Carolinas, Roupas picked up 40 more retail outlets. "I think that's where my career helped before. I'd hire a sitter for a day and drive and just show up and say, 'Hey, do you think these would be OK for your store?' For artists, that's the hardest part." In 2004 she participated in her first wholesale gift show, in Atlanta, where retailers shop for store merchandise and has gone to several since. "After Atlanta, I starting farming out some of the work to girlfriends, all stay-at-home moms. Some would paint dots, somebody would tie on ribbons." After her husband took a job in Greensboro, the family moved again. They recently moved to a house in Burlington, where Roupas has a two-room studio for painting and shipping.


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