Update: Kroger representatives told me after this post went up that its coupon policy is not new so I have revised this post.
For Kroger shoppers seeking clarity in the chain’s coupon policy, Kroger has an official policy posted on its website.
Kroger representatives said this week that the coupon policy is not new, and that the policy has been available on Kroger.com for more than a year.
However, since the policy has never been widely known or circulated among coupon shoppers, I’m sharing the information with readers.
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The single biggest item of note contained in the policy: Kroger stores accept coupons printed from the Internet for free items.
This is huge news because most major retailers have banned these coupons because of the risk of fraud.
Much of the rest of the posted coupon policy is similar to the one that has been enforced for the last several years in Kroger’s Mid-Atlantic region, which includes the Triangle.
Up to five identical paper coupons are accepted with the purchase of five identical items in a single transaction.
However, only two identical Internet coupons will be accepted in a single order. This is noteworthy because Harris Teeter, which was acquired by Kroger earlier this year, recently changed its policy to allow up to three identical Internet coupons.
The policy is brief and does not address many issues that often surface when using coupons, such as the number of coupons permitted on items on a BOGO sale.
The policy gives final say to store management on coupon acceptance.
Click HERE to read the full policy on the Kroger website. I recommend printing it out and carrying it with you when you shop at Kroger.
Kroger also has an official policy for digital coupons posted on its website with a direct link to it at the bottom of the Kroger.com home page. There is not a similar link for the paper coupon policy. To access it on Kroger.com, type in the words “coupon policy” in the search engine at the top of the home page.