Shop Talk reporter Virginia Bridges attended the National Franchise Success Summit in Raleigh last week and asked small-business owners what they hoped to accomplish while they were there. This is what they said.
“I think I just want to get the tools and the relationships and knowledge to successfully scale the business,” said Debbie Blacher, founder and CEO of the Orlando-based Wholesome Tummies, which delivers healthy meals to school-age kids. “You meet so many people who know so much more than I do.”
“I just launched my franchise system, so learning from experts and networking with people who have done this,” said Moni Singh, founder and CEO of Raleigh-based STEM For Kids, which provides science, technology, engineering and math track-out and summer camps and after-school programs in various locations in the Triangle.
“I think we hope to gain knowledge from the people who have been in the business for so long,” said Chris Simpson, CEO of COVIS, a Raleigh-based company which constructs outdoor spaces. “Being a young company, we couldn’t miss the opportunity.”
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“We just launched our franchise model in the last several months,” said Charles Mitchell, CEO and founder of the Phoenix, Ariz.-based All About People, a staffing and recruiting agency concept. “So we really want to learn best practices and find what successful franchise brands are doing to stay at the top of their field.”
“Franchise business best practices on how to serve customers better,” said David Cox, owner of Greensboro-based Attractions Dining and Value Guide.