According to a recent 2015 Cox Business Consumer Sentiment Survey on Small Businesses, 63 percent of consumers visit a small business at least three times per week. Here’s more from the report.
71% Consumers who attribute shopping frequently at a small business to their desire to shop local.
53% Shoppers who said small firms can increase customer service by offering more competitive pricing.
46% Those who want small businesses to provide loyalty programs for customers.
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20% Those who said free wi-fi would enhance customer experience at a small company.