Over the next three years, Wake Forest Power’s 6,900 customers will receive new meters that will make it easier for the company to track outages and other data.
Wake Forest Power, a municipal power agency, will replace customers’ power line carrier meters with faster radio frequency meters, town spokesman Bill Crabtree said in a news release.
The project will cost about $1.2 million dollars, funded by the town’s capital improvement funds. Customers will not see changes in their bill.
Radio frequency meters allow for more current and specific information than power line carriers, according to the town.
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“It gives us better control over our system,” said Mike Barton, public works and utilities director for Wake Forest.
Installation of the new meters will occur in phases beginning with the northeastern and eastern portion of Wake Forest Power service territory, followed by the northwestern and central areas.
The rest of the schedule will be determined as the project continues.
In the second year of work, Wake Forest Power will roll out a new outage management system with a voice response program.
The radio frequency meters will help that effort since they can provide information more quickly so Wake Forest Power can track outages more efficiently, Barton said.
With the current system, it takes at least 15 minutes for the command center to see an outage, Barton said.
Once the new meters are installed, Wake Forest Power will receive information faster and can be more proactive in fixing outages, he said.