Southwest Wake News

April 4, 2014

Holly Springs’ growth leads to changes in waste pick-up schedules

Nearly one-fourth of Holly Springs residents will see changes to their trash and recycling collection.

It’s no secret that the town has seen major growth, and thousands of new residents can put a strain on public services, including trash pick-up.

Starting next week, nearly one-fourth of Holly Springs residents will see changes to their trash and recyling collection schedule.

Waste Industries wants to make routes more efficient to serve new households as the town continues to grow, said Ben Habets, general manager for the company.

The route changes will mostly affect households whose current pick-up day is Monday.

The Monday route currently includes homes near the northern tip of town, homes off of Avent Ferry Road on the south side of the N.C. 55 Bypass, and homes in the Brackenridge Pointe subdivision on the east side of town.

“It’s a pretty scattered route to say the least,” Holly Springs spokesman Mark Andrews said.

The new routes are organized by geographical region, and progress counterclockwise around the town each day.

“That way, if they happen to miss someone, it’ll be easier to go back and pick it up because they’ll be in the same general area,” said Luncie McNeil, the town’s public works director.

To alert residents of the changes, the town’s Public Works Department published maps of the new routes online at .

McNeil said he hasn’t received much feedback yet, but he expects that to change. Residents call Town Hall every day to say their trash or recycling wasn’t picked up – or if collection crews are simply running late.

“The only thing we ask is that (residents) remain patient with us, but give us a call if their garbage or recycling is missed,” he said.

McNeil said residents should expect collection crews to arrive at a different time of day than they’re used to.

Residents also shouldn’t be surprised if other services change in the coming months and years.

Holly Springs has gained about 20,000 new residents since 2000, and that kind of growth creates challenges for town services.

“People have become accustomed to things happening on a particular day,” he said. “As the town’s footprint gets larger, they need to be prepared for things to shift.”

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