Computer Sciences Corporation has come under heavy criticism in North Carolina for the flawed launch of the state’s new Medicaid claims processing system.
The company, known as CSC, has also come under fire in the United Kingdom for its role in a botched plan to build a massive computer system linking all parts of the National Health Service.
One of the principal contractors is CSC. According to a report from the Commons Public Account Committee (a London cousin to the GAO), “One supplier, Computer Sciences Corporation (CSC), has yet to deliver the bulk of the systems it is contracted to supply and has instead implemented a large number of interim systems as a stopgap.”
CSC’s North Carolina project, known as NC Tracks, went online July 1. Problems with the program have enraged hospitals, doctors and medical equipment companies that say they’ve tried and tried without success to get payments for Medicaid services.