John Watson: VA communication lacking

08/25/2014 5:43 PM

08/25/2014 5:44 PM

I have been on the Veterans Affairs rolls due to partial disability since being discharged from the military in 1974. Early last year I attempted to be seen at a VA hospital or clinic.

First I was told I didn’t have a high enough priority to get into the system. Then every tactic that has been reported was used to prevent my being given an appointment.

On the Monday after media exposure of the problems with the VA, I called and was immediately scheduled for an appointment. It only took me 15 months and nine days although I would probably still be calling a full voice-mail box without the help of the news media.

I will say that I agree with Dennis Rogers and the other people who have written concerning their treatment. The staff at the Durham VA has been very professional and caring, and I have been pleased with the treatment I have received.

Veterans will receive good care if they can ever get an appointment.

John Watson

Chapel Hill

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