Site Services

February 6, 2013

From the publisher: We're updating newsobserver.com

A warm welcome to our new site, from publisher Orage Quarles III, and a link to frequently asked questions.

Dear readers,

You've noticed something new on newsobserver.com this morning. We've given our website a makeover from top to bottom.

We've kept favorite features such as most-read articles and the latest blog postings from our staff, and we've eliminated a lot of clutter that had accumulated over the years as we added content.

We know that change can be disconcerting, but the digital world is constantly evolving as research and technology yield a better experience for readers online. The new newsobserver.com design has been extensively tested with users and loaded with best practices for presentation.

On the new site, pages will load faster, thanks to improvements to the system that powers it.

Information will be easier to find, thanks to a streamlined, more modern presentation.

Navigation is simplified, and photographs are showcased.

We've created an FAQ page with answers to many questions; click here to open it. And we welcome your thoughts on the new site. Please click here or on the customer service link above the search bar to reach our feedback form.

A few other things you should know:

Your current newsobserver.com user name and password will carry over to the new site. Bookmarks to favorite pages should not change.

The best browsers for the new site are Firefox 3.6 or higher, Chrome, Safari 4 or higher and Internet Explorer 8 or higher.

If you're looking for favorite content, the search bar at the top of the page is an easy solution.

At the bottom of the site, you'll find a "stay connected" bar that's an easy way to connect with us on Facebook and Twitter, and to access our mobile phone apps and other digital editions.

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