A computer security breach has exposed payment data to hackers from diners at a Jimmy John's location in North Raleigh, the sub shop said Wednesday.
The location at 5011 Falls of Neuse was one of 216 Jimmy John's locations affected, the company said. Shoppers from June 19 through Aug. 15 might have had their credit or debit card information stolen.
Jimmy John’s said its point-of-sale systems were penetrated by hackers. The company has since taken steps to prevent further hacks, including the installation of encrypted payment card-swiping machines.
“It appears that customers’ credit and debit card data was compromised after an intruder stole log-in credentials from Jimmy John’s point-of-sale vendor and used these stolen credentials to remotely access the point-of-sale systems at some corporate and franchised locations,” the company said.
No other Raleigh location was on the company’s list of stores affected. Elsewhere in North Carolina, locations in Kernersville, Greensboro, Charlotte and Wilmington were on the list. S.C. stores in Clemson, Columbia and North Charleston were affected.
The company is recommending that customers monitor their card statements and credit reports for unusual activities. Jimmy John’s is also offering free identity protection services to any customers impacted. You can call 855-398-6442 for more information. A complete list of stores affected is at www.jimmyjohns.com.