Letters to the Editor

Sharon McDonald: DIY DMV bad idea

Regarding the Nov. 10 Under the Dome item article “DIY drivers license renewals coming in 2015”: I see that do-it-yourself kiosks are being considered in North Carolina to improve customer service at the DMV.

At the kiosk, the “customer” will verify ID, pose for a photo, pay by credit card and receive a temporary license with the official renewed drivers license to arrive later by mail. But what about the tests of vision and traffic sign recognition that are currently carried out by the DMV during the drivers license renewal process?

To avoid these tests, would someone simply go to a kiosk instead of a staffed DMV office? And what effect would that have on driver and traffic safety? Chances are that it would not be a positive effect.

Sharon McDonald