Potholes, trash, parking: Service requests filed in Chapel Hill + how to file your own
Chapel Hill residents (and others) can report problems to the town — such as potholes, blocked storm drains, parking violations and other issues — through the website (or app) SeeClickFix.
SeeClickFix is used for 311 service requests in many North Carolina towns, including Raleigh, Fayetteville and Wake Forest. It is intended for non-emergency service requests.
Town of Chapel Hill staff monitor these requests during business hours.
A look at these reports show that sidewalk, tree and trash issues are common service requests in Chapel Hill.
Below is an interactive map showing the public service requests made to the town through SeeClickFix requests (provided by Chapel Hill Open Data) since May 1. Hover over the dots on the map for a snapshot view of the request, then click through to learn more about the report. You will have to create a free account with SeeClickFix to view the full report.
Scroll below the chart for instructions on how to file a request or report a problem.
How to file a public service request in Chapel Hill
You can file a public service request online, by phone or through a smartphone or tablet app. Chapel Hill’s partnership with SeeClickFix, a work request and management software, allows users to quickly report an issue they spot around town. You will need to register with the site to make or view reports, but it’s free to do so.
▪ Online: Visit SeeClickFix’s online portal for Chapel Hill at seeclickfix.com/chapel-hill.
▪ By phone: Find the best department for your needs at townofchapelhill.org/government/departments-services/at-your-service.
▪ By app: Download the Chapel Hill CONNECT app through your mobile device. From there, you can make a request and upload photos.
For more information, visit townofchapelhill.org/residents/chapel-hill-connect-report.
This story was originally published June 10, 2022 at 12:04 PM.
