Orange County

Chapel Hill’s mall is gone, but local shops are finding a place beside national brands

Brianna Cherner, owner of The Soap and Shine, pipes green soap onto four dozen bars decorated with rainbows for a child’s birthday party. Cherner made the move from corporate life to her own retail store in November 2024 at University Place in Chapel Hill.
Brianna Cherner, owner of The Soap and Shine, pipes green soap onto four dozen bars decorated with rainbows for a child’s birthday party. Cherner made the move from corporate life to her own retail store in November 2024 at University Place in Chapel Hill. tgrubb@newsobserver.com

Away from the chain food purveyors and shops, a handful of small-business owners want customers to know you can still shop local at University Place mall in Chapel Hill.

Brianna Cherner made the jump from global workforce manager to soap entrepreneur during COVID, she said as she piped rainbows on four dozen bars for a little girl’s birthday party.

The colors, scents and techniques of soapmaking hooked her.

“You never know what you’re going to get when you make a soap until you cut it, because when you make them, they come out in a loaf,” said Cherner, 46. “I really love coming up with the different colors, and it’s just a lot of fun.”

At The Soap and Shine, she makes soaps, bath products and candles and leads classes for adults and children, along with summer camps focused on Science, Technology, Engineering, and Mathematics (STEM) learning and entrepreneurship.

Brianna Cherner handcrafts the soaps, candles, lotions and other bath products, like these foot scrubs, in her University Place store, The Soap and Shine. She also teaches classes for children and adults and will hold camps this summer.
Brianna Cherner handcrafts the soaps, candles, lotions and other bath products, like these foot scrubs, in her University Place store, The Soap and Shine. She also teaches classes for children and adults and will hold camps this summer. Tammy Grubb tgrubb@newsobserver.com

Her own interest stems from personal experience with “super dry skin,” Cherner said. Handmade soaps helped, she said, and during a “dry January” in 2020, she and her husband first tried their hand at the craft.

In November 2024, after selling her products at the South Durham Farmer’s Market for four years, she left her job with Rockwell Automation and opened a store on the ground floor of the 990 Willow complex at University Place.

A few doors down, North Carolina natives Ivy and John Simon sell modern furniture and accessories at Palette & Parlor. The store, which opened in 2013 at East 54, specializes in simple lines and sustainable materials reflecting the couple’s time in Copenhagen.

While the in-store selection is limited, more options are available online and can be brought to the store from their warehouse for in-person viewing and finish and fit tests, Ivy Simon said. The store also provides private shopping appointments.

“We offer local furniture, made here in North Carolina, and high-quality pieces from Denmark as well,” said Simon, 50. “So we’re merging the best of Danish design with also the rich history that North Carolina has with upholstery and upholstered furniture making.”

Palette & Parlor opened its showroom last year on the ground floor of 900 Willow at Chapel Hill’s University Place. The store specializes in Danish and North Carolina furniture manufacturers, along with other modern decor designers.
Palette & Parlor opened its showroom last year on the ground floor of 900 Willow at Chapel Hill’s University Place. The store specializes in Danish and North Carolina furniture manufacturers, along with other modern decor designers. Tammy Grubb tgrubb@newsobserver.com

Very little ‘mall’ at University Place

The 900 Willow mixed-use apartment building located near Silverspot Cinema at University Place mall has eight ground-floor incubator spaces for services and startup retailers. The leases are shorter, and the rent is discounted for new businesses.

It’s part of mall owner Ram Realty Advisors’ multi-year, $135 million plan to turn the 52-year-old mall inside out, and add new commercial and residential buildings and public spaces.

Only a handful of businesses still have entrances inside the mall — Gerrie & Co., Style Brows Threading Studio and Afredo’s Pizza Villa. Alfredo’s is working on a bigger space across the parking lot at the back corner of 900 Willow, near the Harris Teeter entrance.

The Frame and Print Shop, another local store, has already moved into a larger space between Stoney River and Silverspot Cinema.

Only a handful of stores still have entrances inside University Place mall in Chapel Hill, and very few customers frequent those stores any more, said Gerrie Nunn, owner of Gerrie & Co. She plans to retire when her lease is up, she said.
Only a handful of stores still have entrances inside University Place mall in Chapel Hill, and very few customers frequent those stores any more, said Gerrie Nunn, owner of Gerrie & Co. She plans to retire when her lease is up, she said. Tammy Grubb tgrubb@newsobserver.com

The mall is not like it used to be, said Gerrie Nunn, owner of Gerrie & Co., who echoed a sentiment shared by many who remember the local shops and affordable shopping at Roses department store. Nunn started working there when the mall opened in 1973 and the store was known as Minata Jewelers. She took over when the owner retired in 2009.

Children still occasionally run down the hall to grab a piece of candy from the bowl outside the shop, but they don’t get many customers, especially since Kidzu moved after a water main break last year, Nunn said.

Gerrie & Co. will close when Alfredo’s Pizza leaves and their end of the mall is redeveloped, Nunn said. Her daughter, Katherine Nunn, who also works at the store, said she might return to college.

Ram Realty Advisors released an updated site plan in January that shows their end of the mall being consolidated into larger stores. Space remaining at the center of the mall will be used for storage, a Ram Realty site plan shows.

“I’m going to retire when it closes,” Gerrie Nunn said. “It’s very sad. Very sad.”

The Commons, a 30,000 square foot lawn with seating and bench swings, is now open at University Place mall in Chapel Hill. The space could be used for gathering, events, and future fitness classes, Ram Realty Advisor officials have said.
The Commons, a 30,000 square foot lawn with seating and bench swings, is now open at University Place mall in Chapel Hill. The space could be used for gathering, events, and future fitness classes, Ram Realty Advisor officials have said. Tammy Grubb tgrubb@newsobserver.com

More businesses, new buildings

There are more restaurants now, and more planned, along with a number of services.

Most of the action on a recent weekday was at the eastern end of University Place, where Jeni’s Splendid Ice Creams was doing steady business at one end of The Commons, a 30,000-square-foot lawn. The Salty artisanal doughnut shop and coffee bar could open later this year at the other end.

Construction of multiple new buildings and the eastern end of the mall, which used to be A Southern Season, took over two years. New tenants around the bend include WakeMed Urgent Care, which is taking patients, and the Veterinary Emergency Group, a 24-hour emergency veterinarian that could open soon.

Solidcore Pilates, Curry Up Now Indian street food restaurant, and Sweathouz, a cold plunge and infrared sauna studio could move to that end later this year.

Jeni’s Splendid Ice Cream has a fanatical following for its unique flavors nationwide. The brand will open a location at University Place in Chapel Hill by 2025, Ram Realty Advisors officials said.
Jeni’s Splendid Ice Cream has a fanatical following for its unique flavors nationwide. The brand will open a location at University Place in Chapel Hill by 2025, Ram Realty Advisors officials said. Courtesy of Jeni's Ice Cream

University Place changes

Commercial: 350,000 square feet of retail space, 60,000 square feet of offices, and a future hotel on 39.5 acres

Residential: 900 Willow and an adjacent parking deck opened in 2024 west of Silverspot Cinema. The building has 253 apartments and retail on the ground floor.

Triangle artist Britt Flood was inspired by Chapel Hill’s forests and greenways to paint this mural at University Place mall in October 2024. The mural, “Forest Song,” has two mourning doves in a canopy of trees at sunset, representing new beginnings, warmth and connection, according to a news release.
Triangle artist Britt Flood was inspired by Chapel Hill’s forests and greenways to paint this mural at University Place mall in October 2024. The mural, “Forest Song,” has two mourning doves in a canopy of trees at sunset, representing new beginnings, warmth and connection, according to a news release. Tammy Grubb tgrubb@newsobserver.com

Construction: A Southern Season and other storefronts on the mall’s eastern side were demolished last year, making way for 17 new storefronts and six new buildings. More construction is planned.

New entrance: The mall’s main entrance on Estes Drive is under renovation and could add more public spaces and storefronts.

Public plaza: The Commons features 30,000 square feet of public lawn, rocking horses for small children, swing benches and seating.

The News & Observer’s Inside Look takes readers behind the scenes to illuminate the people and places in our community.

Tammy Grubb
The News & Observer
Tammy Grubb has written about Orange County’s politics, people and government since 2010. She is a UNC-Chapel Hill alumna and has lived and worked in the Triangle for over 30 years.
Get unlimited digital access
#ReadLocal

Try 1 month for $1

CLAIM OFFER