Politics & Government

North Carolina attorney general reaches AI settlement with North Carolina landlord

The North Carolina attorney general’s office has reached a settlement with LivCor, a property management company, over the use of AI in setting rent prices. N&O file photo.
The North Carolina attorney general’s office has reached a settlement with LivCor, a property management company, over the use of AI in setting rent prices. N&O file photo. News & Observer
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  • North Carolina Attorney General Jeff Jackson secured a $7 million settlement with LivCor.
  • The settlement bars LivCor from using algorithmic pricing to set apartment rents.
  • The agreement forbids LivCor from sharing or using sensitive landlord data with others.

North Carolina Attorney General Jeff Jackson has reached a $7 million settlement with landlord LivCor that bars the company from using algorithmic pricing to set rent and share any data among other landlords.

LivCor controls 3,500 apartments across North Carolina. As part of the settlement, LivCor will stop:

  • Using third-party software or algorithms to price apartments, unless the software is within the rules.
  • Sharing data with other landlords.
  • Sharing or using sensitive data from other landlords and property managers to set or recommend rent prices.
  • Attending RealPage-hosted meetings of competing landlords.

LivCor must report to Jackson’s office on its compliance with the order and allow the attorney general’s office to participate in inspections to ensure compliance with the judgment’s terms.

Jackson’s case against RealPage and the remaining three landlords continues. The lawsuit alleges that RealPage used confidential rental data to build a pricing algorithm that inflated rents and violated antitrust laws, according to a June 18 press release.

Jackson has already reached settlements with Greystar and Cortland, the largest and second-largest landlords in the state, the press release continued.

“The seven landlords involved in this case own or manage more than 70,000 rental units across the state. These alleged rent hikes made it harder for North Carolinians to afford their homes at a time when housing costs are already rising, and they also hurt landlords who price their units fairly and follow the law,” the press release said.

Under the terms of the settlement, LivCor agreed to cooperate without admitting liability or wrongdoing.

LivCor has not responded to a request for comment.

“Our case against the remaining three landlords and RealPage remains ongoing, and we will keep fighting to make sure landlords can’t illegally rig the system to raise rent prices,” the attorney general’s office said in an email to The News & Observer.

The office did not respond to questions about whether the LivCor settlement could provide evidence against other defendants; whether LivCor will be required to provide information that will be used in the ongoing case against RealPage; if the attorney general wants to stop algorithmic pricing generally or only software that uses competitors’ nonpublic information; how the office will monitor LivCor; and whether any renters will receive compensation.

This story was originally published June 23, 2026 at 12:48 PM.

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Ava Menkes
The News & Observer
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