Macy’s is closing a store location in the Triangle. Here’s what to know
AI-generated summary reviewed by our newsroom.
- Macy’s will close its Triangle Town Center store, leaving two Triangle locations.
- Company cites focus on investing in stores and digital experiences where customers shop.
- Macy’s offers employee transfers, severance and support.
The department store chain Macy’s is closing a location in the Triangle.
Notice of the store’s closure was posted on the retailer’s website. The website does not indicate when the store’s last day will be, and Macy’s did not respond to The N&O’s request for a store closing date.
The closing of the location at Triangle Town Center in Raleigh will leave two other Macy’s stores in the Triangle — at Raleigh’s Crabtree mall and at Durham’s The Streets at Southpoint.
“After careful consideration, we’ve made the decision to close our Macy’s store at Triangle Town Center,” a Macy’s spokesperson said in an email to The News & Observer. “The decision allows us to focus on improving nearby Macy’s locations and invest in the stores and digital experiences where customers are choosing to shop today.”
The company is working with its Triangle Town Center employees to offer “transfer opportunities where available and severance and support where applicable,” the company said.
Triangle Town Center is also home to department stores Belk, Dillard’s and Saks Fifth Avenue. The former Sears space has not been filled by a new tenant.
In 2024, New York-based Summit Properties USA purchased the property and said it planned to invest “hundreds of millions more” dollars to develop and reposition its new assets, including the Raleigh mall, The N&O previously reported. The investments would go toward “capital improvements, redevelopment projects, and attracting strategic tenants.”
Macy’s closing US stores
In a Thursday, Jan. 8 letter to Macy’s employees, company CEO Tony Spring said the company continues to “review our portfolio and make careful decisions about where and how we invest, including closing underproductive stores and streamlining operations.”
This strategy of closing stores has been happening for years.
A year ago, the company confirmed the closure of 66 store locations across the country, part of the company’s “Bold New Chapter” plan announced in early 2024.
“This plan is designed to return the company to sustainable, profitable sales growth which includes closing approximately 150 underproductive stores over a three-year period while investing in its 350 go-forward Macy’s locations through fiscal 2026,” the company wrote in the January 2025 news release.
No North Carolina stores, including the one at Triangle Town Center, were included in the list of 66 confirmed location closures.
