A client enters the Blue Cross Blue Shield of North Carolina Triangle Sales Center in the Village Market Place shopping center in Morrisville in this January 2016 file photo.
A client enters the Blue Cross Blue Shield of North Carolina Triangle Sales Center in the Village Market Place shopping center in Morrisville in this January 2016 file photo. Harry Lynch hlynch@newsobserver.com
A client enters the Blue Cross Blue Shield of North Carolina Triangle Sales Center in the Village Market Place shopping center in Morrisville in this January 2016 file photo. Harry Lynch hlynch@newsobserver.com

Business

May 17, 2017 5:31 PM

Blue Cross laying off 165 customer-service reps

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