Parking to shop or dine at North Hills could now come with fines: New rules
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- Registration required in select North Hills areas; failure to register can trigger fine.
- Registration offers three hours of free parking; extensions require payment.
- Kane plans eventual parking system rollout to all four North Hills districts.
Triangle residents who haven’t visited North Hills in a while might be shocked to find a ticket on their windshields when they return to their vehicles after shopping or dining.
While Nextdoor and Reddit users have been discussing new parking regulations at North Hills in recent weeks and months, the rules have been in place since September.
The rules, which currently apply to the North Hills Innovation District, Bank of America Tower and street-level parking in the Park District — where Chuy’s and Jubala are located — require visitors to register their vehicles.
Failure to use the Power Parking system, which includes entering the vehicle’s license plate number on an online form, could result in a $35 fine.
When North Hills owner Kane Realty Corp. announced the new parking system in an August news release, it said the goal was to “improve the parking experience for everyone.”
“With Power Parking, Kane Realty aims to reduce instances of unattended vehicles in prime spots, free up space during peak hours, and make sure guests can easily find convenient parking when they visit,” Kane said in the August news release.
This comes as the Raleigh City Council approved a rezoning that would allow buildings up to 37 stories tall in parts of North Hills.
“As North Hills continues to grow in scale and popularity, so does the need for thoughtful parking management,” Stacey Buescher, managing director of operations at Kane Realty Corporation, said in the August news release. “We’re not reinventing the wheel — we’re bringing a system Raleigh already trusts to North Hills, tailored to the needs of our growing community.”
North Hills has used booting to manage parking, and the new registration requirements are an effort to move away from that system, since it is “more user-friendly and less costly for guests,” Hannah Smith, a senior marketing manager for Kane Realty, told The News & Observer in an email this week.
Free parking at shopping centers
With the registration policy, North Hills sets itself apart from the Triangle’s other major shopping centers. For example, The Streets at Southpoint in Durham and Village District in Raleigh do not charge for parking.
And while visitors may be charged for parking in downtown Raleigh during business hours on weekdays, select city-owned decks offer free parking after 7 p.m. daily and all day on weekends.
More North Hills parking regulations coming
The Power Parking system is only in effect in a few parts of North Hills. But that will soon change.
This month, the system will be implemented at Captrust Tower, Smith said. Captrust Tower is at 4208 Six Forks Road in the Park District.
Kane will eventually use the Power Parking system at all four North Hills districts. That includes the Lassiter District, where Quail Ridge Books and Chipotle are, and the Main District, where Target is. However, Kane hasn’t yet confirmed when the system will be in effect in those areas.
What to know about North Hills parking fees
Here are some Q&As about the North Hills parking system:
- Is it free to register to park at North Hills? Where parking registration is required, shoppers, diners, office and residential visitors and event attendees can get three hours of complimentary parking.
- How do you register to park at North Hills? Signs with QR codes are posted near parking areas where drivers need to register their vehicles. Scan the QR code and follow the prompts to register.
- How do you register to park if you don’t have a smartphone? Call Power Parking at 919-375-6999.
- What if you stay longer than three hours? North Hills visitors who plan to stay longer than three hours can pay to extend their parking. The rate is $6.65 for up to a five-hour stay, $12.85 for a stay of five to 12 hours, and $25.45 for 12 to 24 hours.
- What happens if you don’t register to park? As of publication, parking registration is only required in some places at North Hills. But if you fail to register in the Innovation District, the Bank of America Tower or street-level parking of the Park District, you could face a fine of $35.
- Does everyone have to register to park at North Hills? No, office tenants, residents and retail employees have dedicated, assigned parking. Resident parking policies may vary by community.
- Does Kane Realty collect the parking fines? No, Kane doesn’t receive revenue from parking citations, Smith told The N&O.
- How do you pay the fine? Payment can be made online using a credit or debit card, or by mail, sending a check. Instructions for payment are printed on the citation. Fines not paid within 30 days of receiving a citation are considered in default and sent to a debt collector; vehicles are then subject to towing or booting.
- Can you dispute a parking fine? Anyone who receives a parking ticket at North Hills can dispute the “notice of noncompliance” online at disputes.prrsparking.com within 30 days of receiving the citation.
- Where else is Power Parking used? Power Parking is used across Raleigh and Durham, primarily in street lots in downtown Raleigh.
For more information about parking at North Hills, including a map of available parking areas, go to visitnorthhills.com/parking.
This story has been updated.
This story was originally published March 5, 2026 at 10:45 AM.
CORRECTION: This story has been updated to accurately include shopping centers that do not charge for parking.
